Job Location:
San Jose, Costa Rica

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators, and thought leaders. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve the world’s most challenging problems, like designing a more resilient, inclusive, and equitable future for our communities and cities.


Our people-centered, “People First” culture and “One Firm-Firm” motto promotes integrated teams that unite to shape the future of cities.  Gensler’s vision is to “Create a Better World through the Power of Design,” and we do that by our deep commitment to our clients and by fostering a collaborative, diverse, and inclusive environment that enables our people to create impactful solutions together

Your Role

Reporting to the LATAM Payroll Supervisor, this role is an amazing opportunity to be a key contributor to Gensler’s Global Payroll team. We are seeking an extremely reliable individual to ensure Gensler’s payroll process is executed flawlessly and will scale with the growth of our business.

The Payroll Admin will work closely with our local HRs, Data-platform, Workday HRIS, Compensation, Benefit and Global Payroll Vendor/Platform teams as part of supporting our Costa Rica, Mexico and Colombia payroll process. You will have the opportunity to learn and experience on significant change in Global Payroll Processing for our dynamic business. Our ideal candidate needs to have the ability to work as a team and have a positive attitude to embrace change is required.

What You Will Do

  • Support Payroll Specialist to prepares and processes Costa Rica, Mexico and Colombia payroll in an efficient and accurate manner

  • Communicating and collaborate closely with Human Resources for all employees’ data and compensation related matters

  • Calculate and process retroactive salary increases

  • Conduct consistent audits on payroll, employee payroll records, employee payroll tax records, and all other payroll records to ensure accuracy and compliance with both statutory and tax regulations.

  • Ensure appropriate documentation for operational process and procedures are in place and adhered to as part of operations

  • Create certified payroll reports for customers that require

  • Help to prepare relevant management reports, including biweekly, monthly, quarterly, and year-end reports (gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions, etc.)

  • Train employees on self-service online access, submitting time off, viewing paystubs, going paperless etc

  • Responsible that Certified Payroll reports are filed according to the local jurisdiction requirements

  • Support payroll queries and responding in a timely manner

  • Support internal and external audits, domestic and international

  • Support the Payroll Supervisor with tasks as needed

  • Bachelor’s Degree or equivalent work experience required

Your Qualifications

  • Bachelor’s Degree or equivalent work experience required

  • 2+ years of relevant working experience in payroll (LATAM payroll will be a huge plus). Experience and basic skills include LATAM payroll processing and timekeeping reconciliation

  • Good communication skills and eagerness to learn new tools and techniques

  • Proficient in managing multiple tasks with varied deadlines, a self-starter who can keep daily payroll operation moving

  • Able to read, speak and write in Spanish

  • Able to read, speak and write in English is preferred

  • Proficient in Microsoft Office Suite (Word, Excel)

  • Working knowledge of Workday and TMF Horizon are preferrable

Life at Gensler

At Gensler, we are as committed to enjoying life as we are to delivering best-in-class design. From curated art exhibits to internal design competitions to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include subsidized health and life insurance, profit sharing, annual bonus, LinkedIn learning, holiday observance, additional PTO days every 5 years and employee assistance programs.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.