Job Location:
Law Center

Located in a historic neighborhood in the nation’s capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


HCM Business Operations Analyst, Employment Services – Georgetown University Law Center

Georgetown Law students don’t just study the law. In D.C., they experience it.  Washington, D.C., is the nation’s capital, a global hub and a lively metropolis. At Georgetown Law, students learn the law in the place where laws are made.

The HCM Business Operations Analyst performs a variety of activities in support of efficient Law Center Human Resource and Business Operations. They serve as a subject matter expert and HRC for the Law Center, prioritize business needs, provide support to stakeholders, and provide clear communication, training, and pristine customer service that allows for a successful candidate.

The HCM Business Operations Analyst is the first point of contact for all HCM related transactions for Georgetown Law Center’s adjuncts, faculty, staff, Administrative Academic Professionals (AAP), and contingent workers; determines and implement best practices for screening and monitoring requests, providing guidance on position evaluations; and completes full cycle HCM and Recruiting transaction activities in the Georgetown Management System (GMS) Workday system. Reporting to the Director of Talent Management and Organizational Strategy, the HCM Business Operations Analyst has duties that include but are not limited to:

HCM GMS Subject Matter Expert

  • Serve as Human Resources Contact (HRC) for GMS HCM business processes.
  • Serve as Primary Recruiter for GMS Recruiting Law Center job requisitions.
  • Initiate and complete transactions including: creating new positions, new hires, transfers, promotions, costing allocations, merit increases, salary adjustments, payments, supervisory organization changes and terminations.
  • Track, update and maintain Law Center Master Tracker list of requests on a weekly basis, during each stage of review.
  • Provide stakeholders with regular updates on the status of position requests and enter approved transactions into GMS.
  • Investigate payment issues and works with Payroll services to ensure that payments are issued in a timely fashion and matters related to overpayment are promptly resolved.  Complete general payroll forms and journal vouchers as needed.
  • Serve as centralized processing unit and ensures that employment records are properly maintained.
  • Support testing and roll out of GMS module update. Understand and communicate improvements that impacts departments.

Operations and Human Resources Administration

  • Provide full range of professional customer service duties in a consistent and timely manner.  Respond to information requests and questions with the highest level of confidentiality.
  • Serve as a point of contact for Employment Services.
  • Serve as back-up to the front office.
  • Maintain the LawHR administrative email account.
  • Works with University HR and Benefits office to provide information regarding policy and benefits.
  • Provide preliminary analysis of position evaluations to ensure that the required documentation is complete and position descriptions reflect the appropriate salary range prior to submission to the Law Center Campus Review Committee.
  • Facilitate standard interview practices, screening, disposition candidates, check references and ensure a smooth onboarding experience for new hires.
  • Review offers letters prior to issuance and ensures that all terms are compliant with University policy and hiring dates.
  • Define, document, implement, and track process flows for all processes, procedures, and polices for the Employment Services department.
  • Complete requests for background checks and employment verifications.

Communication and Training

  • Serve as liaison between technical and university groups and business units to maximize efficiency and effectiveness.
  • Put communication vehicles in place to create momentum and awareness as well as test the effectiveness of communications activities.
  • Provide one- on-one training for time keepers, departmental administrators, managers, or other system users as needed.
  • Coordinate webpage maintenance to ensure new and consistent information is regularly updated.


  • Bachelor’s degree in business, human resources or related field
  • At least 3 3years of progressive human resource, or business administration experience (or combination of education and experience)
  • Demonstrated understanding and experience in operations using Human Capital Management and Human Resource Information Systems
  • Experience presenting information in large forums and in a higher education environment

Preferred qualification

  • Experience working for a not-for-profit (higher education) environment
  • Technical experience with GMS/Work Day
  • Training or facilitation experience

Work Mode: Hybrid 3 Days. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume  for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown’s commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.