Job Location:
Carlsbad, California

Procurement Contract Specialist: World class opportunity in the diamond industry

The Company: GIA is the world’s foremost authority in gemology. GIA is a global organization with headquarters located in Carlsbad, CA. GIA in Carlsbad boasts a 17-acre ocean view campus that accommodates approximately 800 of its 3,000 total employees worldwide. It offers many competitive health and commuter benefits that promote the well-being of its employees as well as that of the environment.

The Culture: GIA relies on a strong set of values to create a sense of purpose – guiding and inspiring people inside and outside the organization. We strive for our students and employees to have a sense of belonging and inclusivity through our core values of integrity, teamwork, leadership, respect and results​​​.

The Location: This position reports to the Senior Manager of Global Procurement Operations located in Carlsbad, California at our corporate headquarters. We offer a flexible work-from-home schedule, with a few days in the office per week.

What to expect:

  • We offer competitive medical, dental, vision and matching 401-K plans (up to 8%)
  • Paid vacation, sick and holidays, tuition assistance, special award (target bonus), commuter benefits
  • Global business interaction opportunities with our international locations

The Environment:

  • On-site café – affordable custom breakfast and lunch meals and Starbucks drinks!
  • Economic friendly services – electric vehicle charging stations on-site
  • Ergonomic assessments offered on-site and virtually.


Responsible for providing support to the Global Procurement Team as well as to GIA Stakeholders regarding procurement process-related issues. This role will ensure contract alignment and adherence to procurement processes and will be a focal point for procurement transactional operations.


  • Reviews and ensures contract alignment with business stakeholders’ procurement requisitions and purchase orders
  • Reviews purchase requests for completeness 
  • Properly converts business stakeholder purchase requisitions to Purchase Orders; Escalate issues to proper stakeholders when necessary
  • Builds and strengthen GIA’s ability to manage existing supplier relationships
  • Identifies and implements Vendor Relationship Management tools and requirements to improve efficiency and effectiveness
  • Proactively monitors orders to mitigate delays and expedite as necessary
  • Creates processes to monitor and report on supplier performance
  • Supports the development and execution of a robust communication and training plan to facilitate the effective application and awareness of Vendor Relationship Management
  • Maintains constructive and sustainable relationships with business stakeholders, and provides guidance on procurement policy, process, and system
  • Supports procurement operations to improve procurement efficiency through recommending and implementing procurement best practices to help improve work efficiency
  • Supports the Global Procurement Team and GIA Stakeholders on procurement-related topics as needed
  • Maintains the procurement process to meet or exceed business needs in a timely and efficient manner
  • Supports the business users by being available to assist with questions or challenges with requisition and purchase order submissions
  • Proactively monitors orders to mitigate delays and expedite as necessary
  • Monitors, tracks, and reports on supplier performance
  • Maintains systems in terms of vendor enablement, contract, and catalog management
  • Participates in process improvement projects and input to central-led projects
  • Supports procurement training of Workday for new hires when required
  • Provides administrative support to the department as needed
  • Other duties as assigned

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Working understanding of the procurement environment and contract’s function
  • Experience in purchasing or transferable knowledge preferable.
  • Strong analytical skills.
  • Ability to cope with many contacts both internally and externally.
  • Willingness to learn, and practice new tools and ability to deal with changing environments (e-procurement, e-auctions).
  • Strong organizational skills.
  • Excellent grammar, written, and verbal communication skills.
  • Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and Outlook.
  • Ability to maintain and foster sensitivity and respect for a culturally diverse work environment.
  • Ability to display supportive behavior and communicate positively regarding department goals and objectives.
  • Ability to deal effectively with a variety of personalities to establish and maintain effective working relationships. 
  • Excellent grammar, written, and verbal communication skills. Any other language skills are desired.
  • Ability to prioritize and resolve conflict when necessary.
  • Willingness and ability to travel domestically and/or internationally, if needed.


  • Bachelor's degree in business or related field or equivalent combination of education and experience. 
  • One to two years of purchasing and contract experience in a corporate environment is required.
  • Experience with Workday preferred.


  • Hybrid Work environment.
  • Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

The pay range for this position is $55,00-$80,000.


Disclaimer: This job description indicates in general terms, the type and level of work performed as well as the typical responsibilities of employees in this classification and it may be changed by management at any time. Other duties may also apply. Nothing in this job description changes the at-will employment relationship existing between the Company and its employees.