Overview

Job Locations:
Boston
New York
Washington DC

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries – combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions – sets us apart. Our Global Operations Team – all business professionals of the firm – was named the “Best Business Team” by The American Lawyer.

The Well-Being Manager will work under the direction of the Sr. Manager, Benefits and will be responsible for the development and ongoing administration of the well-being programs in the U.S. and, in collaboration with the Benefits & Wellbeing Specialist for the UK, in Europe and Asia. This role will proactively liaise and leverage external resources (vendors and consultants) and internal firm partners (HR, Diversity Equity & Inclusion, Learning & Professional Development, etc.) to identify gaps in the firm’s wellbeing services and support; to evaluate the effectiveness of existing wellbeing programs and services; and, to develop and implement additional well-being services and programs.

What You'll Do:

  • Develop well-being strategies to align with the firm's diversity, equity and inclusion goals and in support of the firm’s Talent Value Proposition (TVP).
  • Identify gaps in current well-being services and programs.  Collaborate across various departments to address gaps.
  • Develop and implement US well-being events designed to raise awareness and promote behavior change including well-being information sessions and external speaker series.
  • Continually monitor and evaluate effectiveness of well-being services and programs.
  • Make recommendations on changes based on utilization, market trends and research findings.
  • Manage vendor relationship and the administration of all U.S. well-being programs, including the Employee Assistance Program, Behavioral Health Consultant program, caregiver benefits, and onsite and virtual fitness programming.
  • Manage the Behavioral Health First Aid certification program.
  • Partner with HR Business Partners, HR Managers, and Benefits & Wellbeing Specialist for the UK, Europe and Asia to ensure consistency across the firm for overall well-being programming.
  • Drive well-being related social media posts in collaboration with Marketing.
  • Develop and maintain well-being content on the iNet.
  • Actively promote firm well-being services and programs.
  • Stay abreast of and updates leadership of current and potential legislation governing the firm’s well-being programs.
  • Expert contact and advocate for questions related to a variety of benefit programs, as well as other supplemental programs such as back-up daycare, Health Advocate, EAP and wellness, etc.
  • Manage budget and processing of vendor invoices related to well-being programming.
  • Maintain thorough knowledge of the firm’s well-being offerings, policies and procedures.
  • Research, maintain reference documentation, and update leadership and team on trends, developments and best practices related to well-being programs.
  • Maintain current knowledge of HIPAA and GDPR privacy laws and ensures protection of privacy when dealing with protected health information.
  • Provide support and back-up for other team members, when necessary.
  • Assist with special projects as necessary and performs other work-related duties as assigned.

KNOWLEDGE, SKILLS AND COMPETENCIES:

  • Excellent communications and interpersonal skills and ability to interact effectively with a broad range of people in a professional manner.
  • Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs.
  • Ability to maintain professional demeanor in all situations and ability to interact effectively with all levels of firm personnel including the Benefits and HR team as well as with partners and employees.
  • Must be customer service focused and have the ability to follow up and follow through.
  • Demonstrate the ability to work independently with limited guidance, and exercise sound independent judgment including knowing when to delegate or when to consult with the Sr. Manager, Benefits.
  • Able to understand and work in a teamwork/collaborative style and environment; able to share information, goals, opportunities, successes and failures with the appropriate parties and HR management team; and actively participate in teams and provide team leadership.
  • Must be flexible and able to work under tight deadlines, handle multiple tasks, pay attention to detail and respond quickly to changing priorities and responsibilities.
  • Ability to anticipate problems and focus on appropriate solutions while incorporating differing viewpoints.
  • Ability to work effectively in a multi-office global environment.

EDUCATIONAL QUALIFICATIONS/JOB EXPERIENCE REQUIREMENTS:

  • Bachelor's degree preferred.
  • –5+ years of experience in workplace well-being program administration.
  • Strong verbal, written, analytical and interpersonal skills necessary to articulate to partners and employees the well-being resources available.
  • Advanced Microsoft Office skills required (i.e., Excel, Word, PowerPoint)
  • Experience with Workday a plus.
  • Working knowledge of web-based computer environment and software programs, spreadsheets, employee database (HRIS).

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

  • Physical requirements: Ability to sit for extended periods of time and travel occasionally.
  • Travel: 5-10% travel – inter-office travel.
  • Environment: Normal office environment and schedule. Incumbent is expected to work the hours necessary to fulfill the responsibilities of the position.

#LI-MS1

Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status,  disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.

Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment.

This position is eligible for overtime: No

Target Salary Range: Boston $95,400 – $143,100 | Los Angeles $95,400 – $143,100 | New York $101,100 – $151,700 | Philadelphia – | San Francisco $106,900 – $160,300 | Santa Monica $95,400 – $143,100 | Silicon Valley $106,900 – $160,300 | Washington DC $95,400 – $143,100