Job Location:
India – Karnataka – Bengaluru

People Service & Support Data Management Analyst

Full-Time, Bangalore, Karnataka, India

With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part of keeping this momentum. We need to continue to equip our people to fulfill their potential and to get the most out of their career, and HR helps facilitate that progress. By joining us, you’ll help to create an environment where people feel inspired. There’s always more to discover and a growing team to learn from.

This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following.

  • Supporting the life cycle of an employee through routine Workday/Local transactional processing/approval.
  • Responsible for end-to-end completion on Workday and other required systems.
    • One Time Payment (such as long service award)
    • Personal Information / Legal Name Change
    • Workday bulk Upload (Workday clean up – positions, Orgs, etc)
    • Delegate WD inbox , Managing complete Employee life cycle – Hire to Terminate.
    • Accountable for Workday Data Accuracy.
  • Responsible for end-to-end completion on Workday and other required systems.
  • Responsible for Complex analytics Reports & transactions within Workday
  • Understand and deliver services against Global Value Stream Metrics and standards.
  • Uses Dashboard Reports and available data analytics to ensure personal and team performance meets all agreed service standards and any CI opportunities are identified and followed up accordingly.
  • Uses knowledge management tools effectively to ensure accuracy of information and stays abreast of changes in knowledge management content.
  • Serves as subject matter expert on HR transactions, processes and other services to ensure excellent customer service is always delivered , peer and stakeholder knowledge is current and fit for purpose and is able to identify and take corrective action when information appears out of alignment or incorrect.
  • Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy at all time and adhering to confidentiality requirements to promote zero breach of compliance policies.
  • Take ownership for all relevant Service Operating Procedures to ensure they are fit for purpose and governed according to accepted Global standards.

We would like to speak to you, if you have these experience and Skills.

  • Experience in Workday Transaction management (end to end Employee Lifecycle)
  • Experience of Workday, online tools, and an understanding of the downstream impact of transactions to benefits, payroll etc.
  • Experience working in a HR Shared Services, Support Centre or Customer Support environment.
  • Experience in Letter generation and transition for Global Clients
  • Excellent and high level of expertise in standard MS Office software (word, excel, PowerPoint).
  • High level of integrity and ability to maintain confidentiality of information.
  • Excellent written (language/grammar) and verbal (listening/speaking) communication skills.
  • Ability to work either independently or as part of a team, in a fast paced, rapidly changing environment.
  • Excellent data gathering and analytical skills with critical attention to detail.
  • Experience in the Microsoft Power Platform – MS PowerApps, Power Automate, and Power BI
  • Experience as a business systems analysis and support experience


Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.

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