Job Location:
Poznan Business Garden Pastelowa

Why You?

Workday product experts are part of the Workday product teams within the GSK HR Tech department forming part of the wider Global Functions Digital and Tech (GFDT) function.

This role sits alongside other Workday functional experts and serves as a liaison between HR and other GSK tech departments to provide Workday solution design/analysis, system configuration and support to ensure that Workday supports GSK strategic priorities, meets user experience expectations and takes advantage of new features and automation opportunities.

Workday Functional Experts are recognized as the go to SME for their product area, working collaboratively and adaptively to constantly meet the needs of their customers and deliver value to GSK.


In this role you will…

  • Identify appropriate Workday solutions to individual business requirements and evaluate options based on the highest business value and considering overall end to end user experience.

  • Responsible for system configuration and blueprint control of Workday configuration to support global/local enhancements or change requests supplying to ongoing maintenance and enhancement of GSK’s global HR system.

  • Establish business value, lead delivery and service performance and lead business risk within the scope of their product. Responsible for representing the product in governance boards such as Steering and Design Authority.

  • Maintain in-depth knowledge of product area including active participation in Workday user communities, awareness of wider GSK HR processes, awareness of ongoing Workday roadmap and in-depth understanding of the impact of the Workday bi-annual and weekly releases on the aligned functional area.

  • Partnering with team members on solution requirements, testing and deployment across the Workday Team, HR Tech, HR Process Owners and in-country HR teams.

  • Providing Tier 3 customer service support for technical issues related to the usage or functionality of Workday in supported product area. Ensuring that any issues and changes are delivered in accordance with the service levels that are in place and working to represent HR Tech and the Workday system in a positive manner.

  • Ensure that release management procedures are rigorously adhered to and work closely with HR process counterparts on ensuring that any organizational change required is completed as part of the release process.

  • Accountable for running and managing product specific test scenarios to test Workday and GSK delivered enhancements, changes and upgrades. As part of testing process, identify gaps and understand the wider impacts of changes to other Workday product areas, HR processes as well as downstream systems.

  • Quality, Risk & Compliance: Responsible for ensuring all changes made are compliant with internal security, privacy and risk management policies and practices, as well as external regulatory and statutory requirements e.g. GxP, SARBOX.

Basic Qualifications:

We are looking for engineers with these required skills to achieve our goals:

  • 2+ years of Workday Time & Absence experience supporting customers in an implementation or postproduction support capacity, highly desired.

  • Be IT literate in standard Microsoft packages and have considerable Workday functional system configuration or equivalent experience in Core HCM, Absence & Time Tracking modules.

  • Good overall understanding of Workday functionality (e.g core HCM, security, integration, recruiting, talent & performance, compensation, time tracking, absence and payroll).

  • Sound knowledge of HR systems and processes with experience in HR system configuration or support.

  • In depth knowledge of Absence and Time Tracking processes and systems required to support them.

  • Notable ability to build and maintain good working relationships with partners.

  • Experience managing large data sets with a sound knowledge of advanced MS Excel.

  • Solid understanding of Workday’s system administration (version releases, regression testing and tenant management).

  • Knowledge of Agile methodology

  • Knowledge of Workday reporting and calculated fields.

  • Experience with Workday, ServiceNow and Jira

Preferred Qualifications:

  • Workday certifications in Absence Management & Time Tracking or HCM required.

Why GSK?


  • Career at one of the leading global healthcare companies

  • Contract of employment

  • Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement, holiday benefit)

  • Life insurance and pension plan

  • Private medical package with additional preventive healthcare services for employees and their eligible

  • Sports cards (Multisport)

  • Possibilities of development within the role and company’s structure

  • Personalized learning approach (mentoring, online training’ platforms: Pluralsight, Business Skills, Harvard Manage Mentor, Skillsoft and external trainings)

  • Extensive support of work life balance (flexible working solutions, short Fridays option, health & well-being activities)

  • Encouraging community and integration events

  • Modern office with creative rooms, fresh fruits everyday

  • Free car and bike parking, locker rooms and showers



GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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