Job Location:
New York, NY

This position provides administrative and secretarial support. This position handles complex and confidential information daily in a secure, dependable, and credible manner. A successful incumbent must be accurate, organized, detail oriented, customer service centric, flexible, and creative by providing routine and ad hoc support to facilitate all administrative services as directed by, while working independently to maneuver multiple tasks with a proactive fast-paced approach to changing priorities.

Job Description:

Sales Territory Development Support

Schedule and organize complex activities such as meetings, travel, conferences, and department activities for all members of the department

Drafts written responses or replies by phone or e-mail when necessary. Responds to regularly occurring requests for information

Provides support for and managing administrative tasks including but not limited to: Outlook, email messages, phone calls, calendar invites, travel arrangements, expense reports, and the preparation of documents and presentations with the use of Outlook Suite

Responsible for managing Healthfirst timekeeping, technical and facilities request, and applicant tracking systems as required

Assist team with monthly CMS calendar and ensuring its timely upload to MS Teams

Assist with pulling reports from Salesforce and Tableau for Medicare Sales Team

Knowledge in Salesforce to assist Managers and reps with errors and obstacles

Periodically traveling as needed

Performs all other duties as assigned by management

Admin Support

Performs clerical support including but not limited to legal correspondence, document retention, coordinating equipment needs and departmental supplies, and copying, faxing, and scanning as required.

Assist team with creation of PowerPoint Presentations, excel reports, and other reporting measures

Prepares meeting invites, meeting agendas, and meeting minutes for internal/external meetings

Procurement of business cards and marketing materials

Disseminate Pharmacy updates to Medicare Team as needed

Open ServiceNow tickets on behalf of field staff and management


HS Diploma or GED

Minimum of 2 years of experience supporting at least a Director level in a corporate environment

Proven knowledge of Microsoft Office items including Outlook, Power Point, Excel and Word

Experience interacting with various organizational levels from a customer centric approach and effectively representing Senior Leadership.

Experience in managing multiple calendars

Preferred Qualifications:

Bachelor’s degree from an accredited institution

Working knowledge of the healthcare industry.

Experience with Workday and Service Now

Experience working within Microsoft Excel spreadsheets which includes utilizing v-Lookups, updating/creating pivot tables.

Experience with budget reports and/or variance reports

Gathering feedback from the reps and/or managers on any topics/questions

Since we care so greatly about our employees’ and members’ wellbeing, Healthfirst has implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Company’s current COVID-19 or other infectious disease health and safety protocols, including local requirements, which may include sharing information regarding your vaccine status and mask wearing. Protocols may change in the future with the evolving public health landscape. Healthfirst will consider accommodation requests as required by applicable law.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [email protected] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst.  Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*:

  • Greater New York City Area (NY, NJ, CT residents): $56,000 – $74,880

  • All Other Locations (within approved locations): $48,600 – $70,720

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.