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Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

This role will deliver a comprehensive and professional global Workday/HR technical service to managers and employees in line with our Service Level Agreements to ensure the smooth day to day operation but will also support on change and release management.

Furthermore, the role supports the development of developing best practice functionality across the systems landscape in HR, bringing in external knowledge and experience to ensure Howden stays at the fore of HR technology.

The successful person will bring with them the prior experience of embedding Workday and will have experience of working in fast-paced, highly commercial and entrepreneurial environments. Additionally, you will have experience of delivering beyond the day to day and working with the HR Leaders and other Centres of Expertise to deliver wider HR strategic initiatives and priorities.

Key Accountabilities

  • Assess requirements, perform impact assessments, design and build technical solutions to fulfil business requirements and promote the best possible user experience in Workday

  • Support the HRIS Manager in key strategic projects and module deployments

  • Support the rollout and adoption of Workday

  • Work with the HR Team in the analysis, development, implementation and support of allocated HR projects & changes

  • Work with the HR Team to manage the prioritization and execution of Workday fixes

  • Manage the ongoing maintenance of the HR foundation and organization structure in Workday

  • Design, develop, and maintain Workday reports and dashboards to meet the evolving needs of the business

  • Support automation and process improvements across all HR Systems

  • Support on Workday system changes and upgrades including the bi-annual Workday releases

  • Support on ensuring that Workday is fully integrated with key business systems

  • Perform detailed manipulation of complex data via tools such as spreadsheets and EIB’s

  • Maintain the available employee guidance ensuring all content is accurate, up to date and fit for purpose

  • Support training and engagement to ensure our key stakeholders are fully utilizing Workday

  • Take all reasonable steps to ensure appropriate confidentiality and ensure GDPR compliance

  • Ensure your own continuous professional development by participating in external networking/conferences/associations/groups

  • Maintain a positive and solution oriented approach to work, providing open and honest feedback.

  • In all internal and external contact, present a professional and positive image of the HR and the company maintaining mutually constructive, positive and beneficial relationships.

Knowledge, Skills & Experience

  • Excellent knowledge of Workday, covering HCM, Absence, Learning, Recruiting and Payroll

  • Excellent technical skills across a wide range of technology products

  • An inquisitive and challenging mind, with an interest in questioning and improving the “as is”

  • Excellent operational skills e.g. processes, procedures, data analysis

  • Excellent HR experience and knowledge

  • Client focused

  • Collaborative and supportive

  • Works with others to deliver results

  • Takes personal responsibility to deliver results

  • Communication and stakeholder management

  • Ability to manage service standards

Who we’re looking for

At Howden we value diversity – there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new

  • We support each other, in the small everyday moments and the bigger challenges

  • We are determined to make a positive difference, at work and beyond

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.