Overview

Job Location:
Crews Hall (FPMC W-Building)

Job Description

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:

The qualifications and skill requirements for this position include:

  • Associate’s degree from an accredited institution;
  • A minimum of two (2) years proven clerical work experience to include typing, word processing, and filing;
  • Ability to work with a diverse student population as well as administrators, faculty and staff;
  • Proven experience and proficiency with Microsoft Office and Windows-based applications;
  • Ability to maintain strict accuracy and be detail oriented;
  • Strong organizational skills;
  • Exceptional communication skills – both verbal and written;
  • Ability to be people-oriented;
  • Flexibility to cover a variety of tasks whenever needed;
  • Ability to multitask;
  • Accurate data entry skills;
  • Precise auditing skills;
  • Exceptional history of academic performance
  • Strong customer service skills;
  • Ability to relate to all types of individuals via telephone and in-person;
  • The following qualifications are preferred:
  • Bachelor’s degree or higher;
  • Prior work experience in records and optical imaging;
  • Prior experience using Workday;
  • Knowledge of Florida residency law and FERPA law.

                   

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

The essential job functions and responsibilities for this position include, but are not limited to:

  • Assisting students with the admissions process;
  • Processing educational records requests;
  • Maintaining student records in a mainframe environment;
  • Working with archived files in a variety of media;
  • Working with faculty and Division Deans;
  • Assisting the Student Success Division in support of all services provided to students;
  • Providing exceptional customer service to both internal and external customers.

      

SPECIFIC DUTIES AND RESPONSIBILITIES:

The specific duties and responsibilities for this position include, but are not limited to:

  • Assisting students with application and residency documentation;
  • Assisting students with Waiver requests;
  • Assisting students with transcript and records requests;
  • Entering data into the student information system;
  • Processing incoming transcripts;
  • Processing enrollment verifications;
  • Assisting faculty with attendance confirmations and grade entry;
  • Assisting faculty and advisors with registration corrections;
  • Assisting with athletic eligibility submissions;
  • Imaging documents to student records;
  • Referring students to appropriate institutional resources;
  • Providing support to students in the planning and achievement of educational and career goals;
  • Supporting the admissions process; Handling walk-in, telephone and email inquiries;
  • Researching student records, including archived files;
  • Managing records merges;
  • Reconciling FLEID records;
  • Responding to Parchment transcript and diploma requests;
  • Maintaining FERPA compliance;
  • Working a variety of Workday reports;
  • Managing archived files;
  • Completing other duties as assigned by the Registrar.

PHYSICAL REQUIREMENTS:

This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds.  It also requires manual dexterity to operate standard office machines such as copier, fax, calculator, telephone, and other equipment as necessary.  IRSC expects its employees to follow proper safety standards while employed by the College.

Classification

Staff

Supervisory

No

FLSA Exempt

No

Employment Type

Regular

Compensation and Application Deadline

The salary for this position is $15.10/hour | Open until filled