Job Location:
Headquarters, Winston Salem, NC

The onboarding specialist helps introduce people to a company’s culture and operations. While working in human resources, your job is to ensure each new hire adjusts to the work environment of the company during their first few days on the job. As a general onboarding specialist, your focus is on bringing new associates into the company’s ecosystem and making them feel like they belong. Your duties include creating onboarding content to explain company policies and procedures, communicate expectations, provide guidance to the general onboarding processes, and answering questions.

This position is located at our Winston-Salem, NC office.

Primary Accountabilities:   

Administrative (40%) 

  • Coordinate and communicate with recruiters, hiring managers and trainers to ensure all parties are on the same page leading up to new employee’s first day
  • Monitor and support pre-onboarding processes i.e. all elements between point of offer acceptance through day 1 training for new hires (these elements include, but are not limited to background check monitoring and troubleshooting, first day emails, mandatory document verification, and start date change management.)
  • Process incoming new hires into the HRIS system (Workday) and ensure that all hire processes are completed.
  • Ensure candidates are well informed of what to expect during their pre-onboarding journey and are kept fully informed of the status of their pre-hire requirements.
  • Maintain new hire documentation (confidentiality agreements, security policies, HIPAA, etc.) with regular audits 
  • Provides clerical support to the HR department.

Operational (50%)

  • Support general candidate questions during the onboarding process relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to appropriate senior-level HR staff or management.
  • Manage the distribution and inventory of new hire swag items
  • Welcome onsite new hires with an office tour on their first day
  • Provide new hires with resources to ensure general understanding of the company history and operations. 
  • Work with hiring manager and IT to ensure the new hire receives equipment and technical support
  • Facilitate New Hire Orientation every Monday afternoon.
  • Partner with the Onboarding Project Managers to enhance the onboarding experience. 
  • Ensure onboarding activities are completed timely, such as Workday onboarding tasks, benefits enrollment, compliance training, etc.
  • Lead the New Hire Cohort program by identifying and coordinating buddy and mentor assignments
  • Perform other duties as assigned.

Technical (10%)

  • Create and maintain new hire learning materials, such as the new hire playbook, new hire orientation, onboarding dashboard, 30/60/90 day checklists, and relevant content in the INformation Center

Required Qualifications: 

  • Associates degree in related field or a Bachelor’s degree or equivalent experience in the HR 
  • 1-2 years of human resources experience or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position

Preferred Qualifications: 

  • Knowledge of Workday

Individual Competencies:

  • Integrity: Gains the trust of others by taking responsibility for one’s own actions and telling the truth.  Follows through on commitments and agreements; Respects confidentiality; Maintains confidentiality regardless of pressure from others.
  • Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.
  • Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.
  • Collaboration: Works collaboratively with others to achieve group goals and objectives.
  • Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

  • Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
  • Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
  • Rarely required to stand, kneel or stoop, and lift and/or move up to ## pounds.
  • Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.


  • Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

  • Put clients first and consistently display a positive attitude and behaviors that demonstrate an 
  • awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 
  • Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 
  • Build collaborative relationships and work cooperatively with others, inside and outside the 
  • organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results. 
  • Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 
  • Understand that results are important and focus on turning mission into action to achieve results 
  • following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.