Overview

Job Location:
Cleveland, Ohio

SUMMARY

The Application Engineer will join a group of IT professionals focusing on all phases of application development ensuring development standards and best practices are consistently followed. . JOANN utilizes application software from industry-leading enterprise vendors such as: Workday, SAP XI/PI, IBM B2BI, and Lightwell . However, the team member must have a thorough understanding of web services and their applications (design, deployment, integration). As a team member within the IT organization, this role will contribute daily to the health and welfare of JOANN's IT systems. Through a mix of daily support and project deliverables, this position will be provided with opportunities for learning, growth and advancement. Responsibilities extend to the Store Support Center (SSC), 3 distribution centers and multi-channel retail practices through over 820 stores and JOANN.com. The total user environment consists of over 18,000 team members.

JOB DUTIES

  • Workday:
  • Creating, designing, testing and troubleshooting of integrations in Workday, Workday Web Services, XML/XSLT/Xpath coding, creating of custom reports, specifically advanced custom reports and creating calculated field, knowledge of OX 2.0 Transporter
  • Application Build:
    • Builds solutions either through application configuration or coding that meet or exceed documented business requirements. Configuration and code development of applications that conform with development standards and sound coding practices.
  • Systems Testing:
    • In cooperation with other IT teams, plans, designs and executes end-to-end tests that ensure solution design and implementation meet or exceed the documented solution requirements.
  • Systems Support:
    • Provides support for current production systems. Resolves problems and incidents in compliance with established resolution SLAs. Determines and documents root cause of problems. Determines and documents root cause of problems. Works on improving systems and processes ensuring simplicity, stability and efficiency.
  • Application Design:
    • Assist with the architecture and design of system and process solutions that support the functional specifications and the framework of our IT strategy and technical platform. Ensures technical solution designs are consistent with departmental standards.

EDUCATION & EXPERIENCE

Education Minimum: Bachelor's degree in computer science, business or related field

Experience Minimum: 2+ years relevant professional experience.

Experience Preferred: 5+ years relevant experience in a large retail information technology environment.

KNOWLEDGE, SKILLS & ABILITIES

  • Apply consultative approach to strategic, forward-thinking vision and tactical recommendations to IT Director that aligns with business and technology goals.
  • Design solutions that maintain flexibility and future integration opportunities.
  • Has relevant engineering or development experience.
  • Possesses knowledge of software and coding skills specific to job
  • Demonstrating project management abilities
  • Developing strong quantitative skills
  • Collaborating across interdisciplinary teams
  • SAP XI/PI:  XML/XSLT stylesheet coding, Knowledge of common SAP XI/PI adapters/comm channels, Knowledge of design side objects of SAP XI/PI
  • IBM B2Bi and Lightwell: Knowledge of ANSI X12 EDI formatting, transactions in SAP ECC, WE02, ME23N and SMQ1 / SMQ2

This position will be located at:

5555 Darrow Road Hudson, OH 44236

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:

  • Medical, Dental and Vision benefit plans 
  • Company-paid basic, Optional, and Dependent life insurance 
  • Long-term disability and Company-paid Short-term disability 
  • Paid Time Off and Sick Time  
  • Tuition Reimbursement 
  • Team Member Discount

For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/

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JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.