Job Location:
Kuala Lumpur

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs – Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

What you will do:

  • Provide support on system set up, maintenance and troubleshooting across all the WorkDay modules that Klook uses [Core HCM, Absence, Compensation & Benefits, Talent, Learning, Recruiting, Expense, Enterprise Integration Builder (EIB)]

  • Security: Manage security access and role assignments

  • BIRT and Reporting: Design and build HR reports and dashboards for reporting and analysis

  • Integrations: Work with 3rd party vendors to manage system integrations 

  • Conduct data integrity audits to ensure a high level of data governance and accuracy

  • Perform functional centralised transactions, such as business process management and organisation management

  • Partner and collaborate with functional experts from HR teams on business requirements, providing sound judgement on proposals to achieve efficient business operations and an optimal end user experience

  • Act as HRIS lead contact for Workday tool implementation, enhancement and integration projects; working closely with various stakeholders to manage project plans – including scoping, timelines, requirements, configuration, testing, training, release and post-release check outs

  • Continuously learn to be able to support all WorkDay modules that Klook uses 

  • Help with technical training and coaching of other members of the team

What you will need:

  • Bachelor’s Degree in any discipline

  • At least 1 year of experience in HRIS implementation, maintenance and enhancement, with proven track record of effective process and change management

  • Experience in using Workday, with good understanding of Workday concepts, capabilities and configuration (preferred but not required)

  • Functional knowledge on HR operations and business processes

  • Able to analyse business process requirements and translate them into Workday system configuration

  • Excellent communication skills in English, both verbal and written, Mandarin for liaison with regional stakeholders would be advantageous

  • Able to maintain confidentiality in handling of employee data

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.