Job Locations:
CR – San José
US – Morristown, NJ – REMOTE


Senior HR Services Advisor

What makes YOU different?

At LSI, we combine technological innovation with world-class manufacturing and regulatory excellence. We are a leader in Microbial Control Solutions and chemical technologies used in various applications including hygiene and home care. Today, these solutions are more critical than ever to maintain the hygiene and safety of hospitals, homes, schools, and offices across the world. Our Specialty Product Solutions business provides composite materials for technically demanding industries and performance intermediates & chemicals. Our Custom development and manufacturing team has already brought more than 1,000 unique solutions to life for their customers.

We are a highly dynamic group of 3,000 employees in more than 21 countries around the world. For us, performance, collaboration, passion and care are fundamentals. Are YOU someone who CARES about finding unique solutions for customers, who is PASSIONATE about making a difference? We are looking for talent who embrace COLLABORATION and are motivated by a PERFORMANCE culture.

LSI is looking for a Senior HR Services Advisor who is the first point of contact for assigned client groups (HR and employees) and acts with considerable independence, discretion and initiative in providing timely and accurate information on HR policies, procedures, processes, guidelines and operational issues across the region.

Key Responsibilities:

  • Act as first point of contact for key stakeholders for service related questions via the case management system.

  • Manage assigned HR operational cases end-to-end ensuring resolution within defined metrics.  When required, redirect cases to appropriate team to ensure resolution and closure.

  • Adept at navigating multiple HR & payroll systems to support the resolution of customer queries via case management system. 

  • Manage regional compliance programs (AAP, EEO, Vets 4212) for assigned locations. Ensure accurate data is submitted in accordance with annual deadlines.

  • Facilitate onboarding & offboarding of employees for assigned locations.

  • Troubleshoot issues and initiate employee changes in Workday, as defined by business process, while acting as subject matter expert on system.

  • Maintain a working knowledge of HR policies, procedures, processes and guidelines

  • Establish and maintain collaboration with HRBP Community for stakeholder delivery

  • Assists with ad-hoc HR projects in region.

Key Requirements:

  • BS in Human Resources, Psychology, or Related field of study required

  • 5-10 years in Workforce Administration, Payroll and Benefits and Workday experience required

  • Understands requests of internal and/or external customers and delivers solutions

  • Demonstrates persistence and motivation to overcome obstacles and challenges

A major part of the heritage of LSI is being able to deliver unique solutions to our customers. Being the driving force behind this approach – listening, asking, understanding to match the right elements in a new way has been an inherent part of our day-to-day business. Always with the goal to enable a competitive advantage for each customer with a specific product, package or solution.

LSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

The Lonza Specialty Ingredients business is now held by Herens HoldCo Ltd.