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Ottawa – Blair Towers Place
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Kitchener – 4273 King
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At Mercer, we’re creating a culture where you can bring your authentic self to work.  When you join us, you bring your inclusive energy and enthusiasm to a team that values you personally and professionally – regardless of who you are, what you look like, where you were raised or born, who you love or what your religious beliefs are.  You are welcome here. 

Mercer’s Health & Benefits Consulting team is seeking an Workday Certified Integrations Associate based in any major city in Canada where Mercer operates.

What can you expect?

  • With Mercer’s Digital Solutions practice being part of Mercer you will get to experience the combination of our technical expertise and knowledge of HR best practices and Financials which creates better deployments and ongoing process improvement for our clients
  • You will make a lasting impact on a fast-growing organization dedicated to excellence
  • You’ll be joining a top Workday partner and will partner with Mercer’s team to deliver best in class Workday solutions
  • You will have a top-notch team to support you, the best and brightest in the Workday ecosystem reside here!  

What is in it for you?

  • As a part of Mercer, Mercer’s Digital Solutions practice is bringing the expertise of the world’s largest HR consulting company to the digital space.
  • Culture of collaboration and valued partnership throughout business
  • Company with a strong brand and strong results to match and are committed to making a difference in the lives of people 
  • Support from leadership team that’s earned us awards like Women in Governance Parity Certified Organization – Platinum Level, One of America’s Best Large Employers (named by Forbes two years in row), Most Sustainable Companies (named by Barron’s 100), and a perfect score on the Human Rights Campaign Foundation’s 2020 Corporate Equality Index (CEI) and been recognized as a Best Place to Work for LGBTQ+ Equality in the US and a finalist for 2020 Gallagher Award for HR Team of the Year- 500 Employees or More
  • Competitive pay and outstanding benefits to help colleagues and their families live better – physically, mentally, and financially
  • Generous time away from the office and paid time off to give back through non-profit community service; flexible work culture
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

  • In this role you will work with the team to gather and analyze customer business and technical requirements and support the Integrations AMS team.
  • Design, build, and test solutions across different product platforms
  • Apply Workday’s methodology on customer project teams to help customers achieve a high degree of success and satisfaction
  • Apply various Workday technologies and techniques to a wide variety of projects
  • Coordinate, troubleshoot and manage system integration issues to resolution
  • Partner with customers to assess the scope of the request and determine estimated timeframe needed to complete
  • Work with customers to identify and resolve all issues that could impact project/issue resolution timeframe
  • Ensure customer business requirements are clearly defined, documented, communicated, implemented and tested for all assigned projects and/or tickets for resolution
  • Consult with customers on a variety of data integrity issues

What you need to have: 

  • 2-3 years of Workday Integrations experience
  • Workday Certified in Integrations; additional certifications in one of the following is a plus: CCB, Studio, Financial Integrations, CCTPP
  • Experience in Workday Phase 1 project implementations and/or experience in AMS services
  • Cross-functional expertise in Workday domain is highly desirable
  • Knowledge of Workday’s Implementation Deployment Methodology
  • Proper Understanding and experience of Workflow management, Quality Assurance, and Effort Scoping

What makes you stand out?

  • Workday Studio Certified with AMS services experience at another Workday Certified Partner

In accordance with applicable legislation, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected].

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh & McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.me.mercer.com/. Follow Mercer on Twitter @Mercer.

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.