Overview

Job Location:
Main Campus

It’s a great time to join Marymount University!  We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment. 

 

Job Summary

It’s a great time to join Marymount University! 15 paid holidays, 12 paid vacation and 12 sick days, free tuition for you and your dependents + generous benefits package. This position is eligible for hybrid or remote work.

The Advancement Information Systems (AIS) Manager provides leadership and vision for the management, reporting, and analysis of Marymount’s constituent and donor data. The AIS Manager oversees the selection, development, and management of information systems; reporting and analytics; training, documentation, and application support; and data security in partnership with the Vice President or other delegated authority.

The AIS Manager is responsible for all business analysis, programming, and quality assurance efforts related to system customizations, enhancements, interfaces to/from other systems, and reporting tools. The AIS Manager ensures that auditing standards, policies and procedures are followed. The Manager is responsible for helping Advancement and Marymount leadership understand trends, issues, and opportunities through data analysis, the development and deployment of dashboards, analytical reports, and data exploration tools.

MAJOR DUTIES AND RESPONSIBILITIES

Information Systems Management:

  • Manages the main system of record (Blackbaud Raisers Edge) in collaboration with the Gifts & Records Manager. 
  • Works with the Director of Annual Giving to provide alumni and donor data for mass communications and general financial reporting. 
  • Works with various university faculty leadership to provide alumni contact information where appropriate.
  • Provides the Vice President for Advancement with reports needed for cabinet, presidential, or donor meetings. 
  • Manages Alumni & Friends portion of the University website by keeping information up to date and managing submissions of various forms (alumni update your information form, class audit requests, department request forms).
  • Works with Events Manager to create event registration forms on the Alumni & Friends website. 
  • Provides leadership and vision for developing, implementing and managing information technology resources and staff training in support of the plans and goals of Advancement.
  • Performs strategic and operational planning, development, evaluation, coordination and management of Advancement’s information management systems.
  • Provides oversight of programming for reporting, customizations, and enhancements to the system of record.
  • Manages all business analysis, testing and quality assurance activities.
  • Oversees the development and deployment of data models.
  • Establishes and enforces processes and policies that assure the quality and integrity of data.
  • Oversees design, development and deployment of a full suite of reporting tools to facilitate the work of many departments within Advancement and elsewhere in the university.
  • Oversees feeds to and from other Advancement and external systems to ensure data security and integrity.
  • Makes recommendations to the Vice President of Advancement about software contracts, vendor selection, system implementations and data storage.
  • Determines the efficiency of business process and practices as they relate to systems across Advancement shifting both processes and priorities as needed.
  • Develops and implements annual and long-range plans for meeting the reporting, hardware, and  software needs of Advancement.

Information Systems Training & Management:

  • Oversees onboarding and ongoing training for users of the system of record, including modification of training materials as changes to the system are implemented.
  • Serves as a translator between the end users of Advancement technology and data (e.g. gift  officers) and the AIS team members who make the technology and data available.
  • Manages external vendor contracts and relationships for Advancement needs.
  • Acts as the Advancement liaison to Marymount ITS staff, facilitating a positive relationship with the department’s infrastructure, data, and security needs.

Data Security:

  • Acts as department Information Steward, implementing data security best practices in conjunction  with Advancement best practices and Marymount standards.
  • Develops, establishes and enforces Advancement specific policies for secure use of Advancement    information.
  • Implements annual responsible use policy for division, requiring all users to sign and comply with  Advancement standards for responsible computing.

Technological Innovation:

  • Stays abreast of new and evolving technologies in the advancement industry. Proactively uses this  knowledge to make recommendations to Advancement leadership about modifying existing technologies and/or adopting and implementing new technologies. Plays a leadership role in the implementation and rollout of new technologies.
  • Investigates, recommends and implements appropriate technological solutions on an as-needed basis, while concurrently ensuring that the Advancement Systems programming team meets deadlines consistent with existing divisional priorities.

Education

  • Bachelor’s degree in Information Systems, Data Analytics, Web Development or relevant field preferred.

Experience

  • 5-10 years of experience in or equivalent knowledge of working in a fundraising environment is essential.
  • Demonstrated ability to lead in a high-volume, fast-paced environment for maximum efficiency and production.
  • Demonstrated excellent communication skills including the ability to communicate technical concepts to non-technical staff.
  • Strong customer service skills with the ability to lead and train users through change and steps of defining new processes and the related policies and procedures.
  • Experience with Database Management (specifically Blackbaud products such as Raiser’s Edge, Raiser’s Edge NXT, and NetCommunity)
  • Experience with Content Management Systems such as WordPress, Kentico, and other hosted systems
  • Experience with Email & Communication Management (managing constituent email bounces/unsubscribes, creating templates, etc.)
  • Experience with working through a database conversion and managing data clean-up
  • Experience with Workday and API integration between systems
  • Knowledge in web development and best practices (graphic design experience is a plus)
  • Familiarity with training procedures and protocols for information management systems.

Licenses or Certifications Driver’s license required. Financial Responsibility

Makes financial decisions within university or accepted accounting guidelines, including review of financial reports, purchasing decisions, contract review/negotiation, etc.

Supervision

Supervises volunteers

Special Knowledge

  • Excellent written and verbal communication skills.
  • Attention to detail a must.
  • Ability to multi-task and be detail oriented.
  • Strong understanding of business analysis and project management concepts and practices.

Marymount provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.