Overview
Job Location:
Main Campus
It’s a great time to join Marymount University! We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.
JOB SUMMARY
The Financial Aid/IT Systems Analyst will be the technical lead for the administration and configuration of the Financial Aid systems. This position will collaborate with business partners to identify, recommend and implement system improvements and enhancements, including reporting, dashboards, integrations and configuration changes that will enable Financial Aid systems to support Marymount’s strategic and operational priorities. The incumbent will also function as a quality assurance and change management advocate.
This hands on role requires a demonstrated working knowledge of Ellucian Colleague, Campus Logic, Blackbaud Award Management, and Workday Student Financial Aid. The incumbent should be able to identify, define and resolve potential problems and enhance system functionality by making changes to the following; System Configuration, Operational Processes, Security Profiles, Complex Reports and Integrations.
The candidate should demonstrate a consultative approach to effectively influence a wide variety of stakeholders to adopt new and cost effective business practices.
MAJOR DUTIES AND RESPONSIBILITIES
- Partner Financial Aid and Application Information Systems (AIS/ITS) staff to enforce data quality standards.
- Coordinate with functional units to design and maintain testing strategies for continuous improvement during new release cycles; maintain documentation of new features and functionality
- Coordinate with Financial business process owners to implement and/or update Financial Aid systems and processes.
- Serves as the subject matter expert for Financial Aid Student Information Systems, managing complex and detailed setup and configurations
- Troubleshoot system problems, determine root cause, and implement solutions
- Maintain current knowledge of federal Title IV regulations, state rules, and institutional policies pertaining to financial aid
- Understand financial aid eligibility, application procedures, and various financial aid programs.
- Work with colleagues and stakeholders to develop online and technology-based processes to replace existing paper/manual processes
- Evaluate and recommend new software and upgrades/releases of existing technologies pertaining to Financial Aid
- Monitor the system for problems and identify and implement corrective and preventive measures
- Leverage business knowledge and expertise to identify and recommend opportunities for process improvements, advise stakeholders on options, risks and any impacts on other processes or systems
- Partner with business process administrators to implement process improvements and policy changes designed to improve efficiency and the user experience with the system
- Ensure secure, end-user access and data integrity across the Workday platform
- Generate and maintain a variety of reports, queries and dashboards using appropriate tools.
OTHER DUTIES AND ASSIGNMENTS
- Perform other duties as assigned.
JOB REQUIREMENTS
Education
- Bachelor’s degree or related experience sufficient to enable the candidate to perform the duties of the position
- PMP Certification desirable
Experience
- 5-7 years of Financial Aid system specific experience, preferably in a higher education setting
- Ability to work independently
- Strong project and program management skills
- Working knowledge of, Finance and accounting business practices
- Expertise in higher education functional areas preferred (e.g., Financial Aid, Budget, Payroll, Registration, Admissions)
- Excellent written and verbal communication skills – including the ability to impart ideas in both technical and user-friendly language, demonstrating natural ease and effectiveness working across levels and teams with varying levels of ambiguity or uncertainty
- Strong relationship building and collaboration
- Great attention to detail
Licenses or Certifications
None.
Financial Responsibility
Processes or records financial transactions within established guidelines and safeguards. Reviews and/or approves financial transactions at the function or department level. May require some interpretation of policies.
Supervision
None.
Special Knowledge
Application of Title IV funding; comprehensive knowledge of Title IV laws and regulations; proven success in customer service and higher education; excellent written and oral communications; organizational skills; experience working with student/business information systems and databases: Ellucian Colleague, Campus Logic, Blackbaud Award Management, and Workday Student Financial Aid.
Demonstrated working knowledge of Dept Education processes, database, and regulations.
Marymount provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.