Overview

Job Location:
United States

Is your current job a nightmare? Make it a dream job at Mattress Firm®!   

Join Mattress Firm – America’s most trusted authority on sleep and be part of our noble purpose to help people sleep well to live well. In addition to on-the-job training and career growth opportunities, we offer an extensive range of benefits designed to support you, your family, and your future.  

  

Job Summary: The (REMOTE) Senior Manager, HRIS is a vital position with the ever-changing technology landscape and business demands; performing research, developing reports with the HR Analyst to identify trends to drive action; informing and advising leadership on change and improvement findings, as well as devises strategies for optimal business system processes and services to ensure efficiency and increased productivity while ensuring adherence to organizational policies and objectives. The Senior Manager, HRIS, is a critical partner with other company departments providing strong system guidance, essential thinking skills, and system-impacted project management.  

  
 Essential Responsibilities  

  • Collaboratively define and execute the HR technology roadmap by working closely with leaders to identify and drive forward new, innovative capabilities for delivering scalable, best-in-class solutions. 

  • Build strategic relationships with key business partners and stakeholders; clearly articulate systemic needs in a tailored and impactful manner to diverse audiences and cross-functional partners. 

  • Provide insightful research, analysis, and support for identifying, evaluating, and strategically resolving high-value opportunities. 

  • Lead, inspire, and develop team members to achieve outcomes while maintaining adherence to key policies and procedures. 

  • Continuously enhance and expand in-depth knowledge of industry trends and standards to proactively introduce and drive process, tool, and methodology improvements. 

  • Ensure comprehensive measurement and quantitative understanding of end-user experiences—including pain points, opportunities for enhancement, and realized benefits. 

  • Perform in-depth root cause analysis and take ownership of issue resolution, driving outcomes through collaborative problem-solving. 

  • Confidently take on the role of project manager or team member on projects that require a system deliverable or affect key business outcomes. 

  • Actively promote the adoption and drive the integration of best practices and behaviors across all relevant teams. 

  • Ensure all safety policies and procedures are strictly adhered to, maintaining a zero-tolerance approach for unsafe practices to ensure a safe work environment. 

  • Communicate professionally, efficiently, and consistently with all internal and external contacts, ensuring alignment on key objectives. 

  • Follow all Company policies and execute Company standards on appearance, functionality, and consistent brand representation 

  • Proactively address any concerns or issues by communicating them to leadership in a timely manner to ensure department and company operational efficiency. 

  • Demonstrate a strong strategic domain mindset, seamlessly blending business savvy, customer-centric insights, and technical proficiency. 

  • Complete all required training modules and certifications ahead of deadlines to ensure compliance and readiness. 

  • Effectively implement team member performance improvement plans, leveraging coaching and feedback, and taking disciplinary actions when necessary, per Company policy. 

  

Non-Essential Responsibilities  

  • Develop, execute, and manage project plans, along with a comprehensive key stakeholder engagement strategy, across all initiatives. 

  • Draft clear, detailed requirements, prioritize the backlog across diverse features and applications, and work closely with multiple teams to ensure the delivery and testing of high-quality software solutions. 

  • Align with executive stakeholders, managing strategic communication and expectations with a proactive and concise communication style. 

  • Collaborate with dependent product teams to ensure the end-to-end implementation process is thorough, strategic, and well-coordinated. 

  • Identify, track, and analyze results to validate and refine the overall technology strategy. 

  • Evaluate the impact of feature deployments by analyzing data to measure business benefits and uncover additional business opportunities. 

  • Manage vendor relationships and assist in market/vendor evaluations to explore expansion into new areas. 

  • Execute company initiatives and other activities as directed by leadership. 

  • Stay current on job knowledge by participating in ongoing professional development and educational opportunities. 

  • Offer constructive ideas for optimizing and improving team, department, and company performance. 

  • Uphold and enhance department and organizational reputation by accepting ownership for new and diverse tasks; explore opportunities to add value to job accomplishments.  

 

Education  

  • Bachelor's Degree Information Systems, Human Resources Management, related field, and/or equivalent experience required  

  

Professional Experience  

  • 10+ years of experience in Information Technology and Software Management/Implementation required. 

  • Strong background with proven expertise in compensation, benefits, recruiting, HR operations, budget/forecast/close processes, internal and external financial reporting, GAAP, SOX compliance, procurement, and relevant industry software and trends.  

  • Demonstrated understanding of internal human capital, financial, accounting, and audit systems and processes. 

  • Extensive experience in designing, developing, and implementing platforms, APIs, and complex technical capabilities, preferably with Workday, Varicent, or other HR-related software. 

  • Proven success in working with large, cross-functional project teams both within and outside of your domains. 

  

Skills List  

  • Demonstrate technical acumen; ability to influence and debate solutions with technical team members, to understand technology solutions and potential tradeoffs and to represent technical concepts to non-technical stakeholders.  

  • Strong accounting, financial, and analytical skills.  

  • Highly organized and pays careful attention to detail.  

  • Solid communication skills with ability to work with all levels of the organization.  

  • Negotiation skills and the ability to settle differences in difficult situations between internal or external groups.  

  • Ability to align work with Company strategy direction and vision.  

  • Ability to drive performance consistent with the organization’s core values and ethics.  

  • Capable of maintaining a high level of energy and self-motivation to achieve goals.  

  • Uses time effectively while concentrating on most important priorities to meet deadlines.  

  
Competencies & Knowledge  

  • Operating knowledge of Microsoft Excel, Access & PowerPoint.  

  • Knowledge of Workday, Varicent payroll and other HR related software.  

  • Structured project portfolio management methodology.  

  • Working knowledge of standard project management methodologies.  

  • Strong domain mindset; a combination of business savvy, customer centricity and technical knowledge.  

 

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Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.