Overview

Job Locations:
Macau SAR
HK – Centrium

REQ12514 Analyst, ERP Systems (Open)

PRIMARY RESPONSIBILITIES:

  • Act as primary resource to perform day-to-day operation support for ERP systems and other related IT systems including system configuration, client installation, data entry, integrations between systems, troubleshooting and engagement vendor support. 
  • Perform testing and UAT coordination of all functional implementations and upgrades in ERP and other related IT systems to ensure quality deliverables and optimal outcome for the Company.
  • Provide basic training and support for end users to ensure the system is used effectively and efficiently.
  • Collaborate with the users and IT teams in preparing IT project documentations such as project plan, business requirement document, system operational procedures (SOP) and test scenarios.
  • Work closely with remote business unit users, IT teams and vendor support teams to identify the root cause and resolve reported issues
  • Adhere to and comply with SOX requirements in accordance with the Company's policies and standards.

QUALIFICATIONS:

  • Degree holder in Business Information System/Computer Science or related disciplines.
  • Minimum 2 years’ relevant experiences in technical business analyst with sizeable ERP software implementation.
  • Implementation/usage experience with Workday, Virtual Roster, BirchStreet, Ramco or other ERP in the areas of HR, finance and procurement will be advantage.
  • Proven business analyst skills include gathering business requirements, performing technical gap analysis and impact assessments.
  • Familiar with project delivery life cycle of IT applications.
  • Strong consultative, communication and problem-solving skills, especially working with remote teams.
  • Excellent skill in using Microsoft Office suite.
  • Proficient in both written and spoken English, Cantonese and fluent Mandarin is a plus.
  • Energetic, flexible and able to embrace a fast-paced working environment.