Overview
Job Locations:
Macau SAR
HK – Others
REQ8891 Analyst, ERP Systems (Open)
PRIMARY RESPONSIBILITIES:
- Act as primary resource to perform day-to-day operation support for ERP system and other related IT systems including system configuration, client installation, data entry, primary troubleshooting and engagement vendor support.
- Perform testing and UAT coordination of all functional implementations and upgrades in ERP and other related IT systems to ensure quality deliverables and optimal outcome for the Company.
- Provide basic training and support of end users to ensure the system is used effectively and efficiently.
- Assist in preparing requirement, functional, testing specification and documentation.
- Support end users on any issues reported and resolve the issues by closely working with users, IT team and vendor support team.
- Adhere to and comply with SOX requirements in accordance with the Company's policies and standards.
QUALIFICATIONS:
- Degree holder in Business Information System/Computer Science or related disciplines.
- Minimum 2 years’ relevant experiences in business analyst and ERP software implementation.
- Implementation/usage experience with Workday, Virtual Roster, BirchStreet, Ramco or other ERP in the areas of HR, finance and procurement will be advantage.
- Proven business analyst skills include gathering business requirements, performing gap analysis and business impact assessments.
- Strong consultative, communication and problem-solving skills.
- Excellent skill in using Microsoft Office suite.
- Proficient in both written and spoken English, Cantonese and fluent Mandarin is a plus.
- Energetic, flexible and able to embrace a fast-paced working environment.