Job Location:
Philadelphia, Pennsylvania

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with over 4,000 lawyers and staff in 31 offices, is seeking an HR Service Delivery Specialist. This position will be resident in the Philadelphia office. Reporting to the HR Service Delivery Manager, the HR Service Delivery Specialist is responsible for supporting the HR Shared Services Center and various business process in Workday. The HR Service Delivery Specialist provides day-to-day administrative, reporting and project support to employees, managers and HR team with a concentration on data integrity, supporting standard HR processes and providing timely and accurate resolution and reporting. In addition, the HR Service Delivery Specialist supports the time tracking systems and supports employees during pay period close.

Hybrid work opportunity available.


  • Partners with HR Business Partners and Talent Acquisition to conduct end-to-end processes and tasks involved in employee lifecycle from interview scheduling and onboarding to employee data maintenance, time and attendance and termination/retirement.

  • Maintains management of Workday user access and permissions; performs system audits and works with HR staff to maintain data integrity; conducts training for new and experienced users.

  • Troubleshoots Workday application issues.

  • Supports the Recognition & Rewards, Notary, and Significant Anniversary Award programs

  • Interprets and implements policies and procedures for the Shared Service model.

  • Conducts research, analysis and reporting in addition to daily tasks in an effort to maintain data integrity and consistency.

  • Assists HR Operation Analysts with integration and reporting requests.

  • Assists with HR Team Site maintenance; works with various HR Staff to keep content current; works with IT staff to resolve team site issues.

  • Provides information and assistance to HR local office staff, department managers/directors and other individuals regarding HRIS operations, personnel issues; responds to routine questions or inquiries; initiates problem resolution.

  • Provides support on HR systems related projects including, but not limited to; preliminary requirements gathering; testing system enhancements; developing user procedures.

  • Other duties as assigned.


This job requires:

  • a Bachelor’s degree (B. A.) from four-year college or university, and

  • minimum 2 years of experience directly related in Human Resources/Information Systems, or

  • Equivalent combination of education and experience.

  • Workday HRIS experience a plus.

  • Customer service and excellent written and verbal communication skills.

  • This job may require occasional late hours or weekend work.

Qualified candidates must apply online by visiting our website at www.morganlewis.com and selecting “Careers.”

You must be fully vaccinated against COVID-19 by your hire date to be eligible for starting in the role. Proof of vaccination will be required. Morgan Lewis will provide reasonable accommodation(s) based on medical or religious grounds for qualified candidates.

Morgan, Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act, the following link contains the Firm’s California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

    Morgan Lewis & Bockius LLP is also an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    If you are interested in applying for employment with Morgan Lewis and need special assistance or an accommodation to use our website or to apply for a position, please call or email the following contacts:

    Determination on requests for reasonable accommodation are made on a case-by-case basis.