Job Location:
Cypress Waters – Dallas, TX

Check It Out!

Ready to be a Cooper too? This might just be right up your alley!

We’re here to keep the dream of home ownership alive. Oh, and while we’re at it, we’re determined to change the lending industry itself. It’s simple, but it won’t be easy. And we’ll need a great team behind us. (That’s where you come in.) We want to show the world that transparency, candor and collaboration aren’t just good values. They’re good business. Working here isn’t for people who want to punch a clock. It’s for people who want to punch a hole in the status quo. Come join us. And make a difference instead of just a living.


Payroll Processing 

  • Primarily responsible for the processing of US daily and biweekly payrolls.  

  • Backup processor for the US monthly incentives, annual bonuses, and stock payrolls 

  • Manage biweekly timecard submission and approval process 

  • Pre and Post payroll flux analysis, variance reporting on a biweekly and monthly basis 

  • Create SOPs, job aids, and walk-through videos for our HR support team, management, and employees 

  • Create/Maintain State Tax Jurisdictions, and provide guidance for compliance to various Federal, State, and Local payroll legislations, including tax withholding, garnishments, and key annual audits 

  • Work closely with internal staff and vendors to ensure HR, Benefits, and Payroll changes are processed, accurate funding occurs for all accounts, tax remittance, general ledger balancing, month-end close, and Management Reporting is completed on time 

  • Escalate urgent and critical requests to the appropriate Manager or System Department Lead 

  • Monitor and resolve tickets to end user satisfaction within appropriate SLAs 

Audit and Data Integrity 

  • Audit data integrity to ensure compliance with internal policy and law requirements.  

  • Update payroll system with state unemployment tax rates and ensure that the rates have been shared with our Unemployment Tax and Tax Filing Shared Services vendors 

  • Audit bi-weekly cycles before payrolls are released for processing 

  • Provide comprehensive reporting for analysis, audit, and inter-departmental support 

Process Improvement 

  • Identify and recommend areas within business processes that can be improved via systems enhancements and automation 

  • Partner with Internal and External Business Partners to test new functional system enhancements, system updates, and integrations 


  • Develop, implement, and ensure compliance with the policies and procedures necessary to support operations 

  • Ensures payroll deduction reports are run timely and are accurate and in compliance with laws  

  • Researches and responds to inquiries from employees, courts, state and federal agencies and others regarding garnishment orders in partnership with our garnishment vendor  

  • Provides progress reports to appropriate managers 

Knowledge, Skills & Abilities 

  • 5+ years of relevant work experience in payroll 

  • Experience with multi-state Payrolls with both exempt and non-exempt employees 

  • CPP a plus 

  • Workday Payroll Certified is a plus 

  • Workday HRIS system experience preferred 

  • International Payroll processing preferred 

  • Payroll Stock processing experience, RSU’s, NQ, ESPP 

  • Intermediate knowledge of MS Excel including but not limited to VLOOKUP, SUMIF, Pivot Tables 

  • Strong communication (written and verbal) skills and attention to detail 

  • Self-motivated, flexible, upbeat demeanor, and ability to stay organized in a fast-paced environment and work with a sense of urgency 

  • A strong sense of time management required 

  • Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies 

  • Team-oriented approach – participate as an effective team member as well as work cross-functionally with other organization 


Mr. Cooper is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

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Human Resources

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Primary Location Country:

United States of America

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