Job Locations:
Iowa – Des Moines
Ohio – Columbus Metro
Texas – San Antonio
Arizona – Scottsdale

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk.

This role is compensation grade G3.

This position is part of the Talent Acquisition Process (TAP) team and is responsible for a variety of duties, that may include (but are not limited to) the following.

  • Project/Portfolio Management – Running a Kanban board and planning sessions to identify and prioritize projects, project tasks and Workday Recruiting Module configuration enhancements
  • Workday Recruiting Module – Working with recruiters, coordinators, TA leaders, TAP team members and individuals outside of TA to ensure that we are optimizing the Workday Recruiting Module and identifying improvements for optimization and reducing pain points; may be involved in gathering business unit requirements, explaining them to technical teams and User Acceptance Testing of the changes; answering 2nd and 3rd tier troubleshooting questions from recruiters and coordinators
  • Continuous Improvement – Identify and implement enhancements to streamline and optimize technology, processes, and procedures
  •  Process Mapping – Identify and document process steps
  • Communication/Change Management/Training – Effectively communicate and document changes, including process documents, SharePoint site updates, newsletter articles and live training sessions

Ideal candidates will have the following.

  • Exceptional attention to detail
  • Proven success working in a fast paced environment  with an ability to juggle and prioritize a variety of competing deadlines and tasks from multiple stakeholders
  • Prior project management experience or strong organizational skills with a willingness to learn project management methodologies (including Agile)
  • SharePoint administration and maintenance (helpful)
  • Understanding/Experience with recruiting processes and procedures, including Workday Recruiting (helpful)
  • Prior process mapping in Visio (helpful)

    Job Description Summary

    We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

    As a Consultant, you’ll act independently or as a member of a team responsible for establishing a common understanding of the business environment in which a project must be defined, designed, created, deployed, used and supported. You will participate in major process modeling, analysis and design efforts providing business performance management, organizational design and business risk management capabilities to formulate pragmatic, forward facing and impactful business transformation plans.

    Job Description

    Key Responsibilities:

    • Partners with senior leaders to transform their businesses through the strategic application of people, processes and technology. Participates in the planning process by identifying complexities, dependencies and duplications.

    • Demonstrates expertise in leading business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align solutions with business strategies and direction. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans. 

    • Serves as process management contributor and consultant between business customers and systems area for development and implementation of business processes and procedures. Responsible for communicating to customers, management and external sources.

    • Identifies critical elements of a business process that need to be managed. Defines criteria of performance success. Reports performance in a cohesive manner. 

    • As a team member, participates in analysis and design of organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture. Provides significant contribution in executing business unit level change. 

    • Conducts and leads training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.

    • Facilitates evaluation and research of new and existing products, procedures and/or workflow needs associated with business systems for the company. Evaluates new technological developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements. 

    • Develops compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with current operating model and/or desired target state operating models.

    • May provide direction, training and guidance for less experienced staff. May assign responsibility for tasks, sets clear objectives and monitors progress and results. May monitors project schedules and costs. May develops project plans, work breakdown structures and desired outcomes for overall solution delivery.

    Performs other responsibilities as assigned. 

    Reporting Relationships: Reports to Director. This is an individual contributor role and does not have direct reports; may have opportunity to lead projects or teams.

    Typical Skills and Experiences:

    Education: Undergraduate studies in computer science, management information, business, mathematics or related field desired. Graduate studies are preferred. 

    Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process redesign methods and tools. Three years of experience in project management is preferred. 

    Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a variety of tools, concepts and techniques. Understanding of new technologies and developments in the technology industry. Detailed knowledge of the system development life cycle. Knowledge of project management concepts and techniques are required. Thorough knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large or sophisticated projects. Effective communication skills and ability to deal with ambiguity. 

    Other criteria, including leadership skills, competencies and experiences may take precedence.

    Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

    Values:  Regularly and consistently demonstrates the Nationwide Values.

    Job Conditions:

    Overtime Eligibility: Exempt (Not eligible)

    Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

    ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties


    Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.