Job Locations:
Norfolk, VA
New York, NY

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a newsroom that’s 1,700 strong and sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. 


Note for US based roles: Any offer of employment is contingent on providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

Job Description


Our Workday Training & User Enablement Lead will develop training content, deliver end user training, and create job aids and support materials in conjunction with the Workday implementation team. 

What you’ll be doing:

  • Work with stakeholder (sustainment org and the users) to assess current learning assets to determine whether they require refresh/recreation

  • Work with subject matter experts to research, write, and edit product training content

  • Work cross functionally with a wide range of teams to quantify and assess training and enablement needs

  • Prepare training materials in advance of sessions; develop proficiency unique to The Times implementation and business attributes

  • Use multiple classroom technologies while delivering training, including electronic training material, remote conferencing tools, interactive display screens, and audio/visual equipment

  • Lead training sessions and provide end users with the necessary support

  • Monitor/gauge training effectiveness and work with Change/Training team to refine training as necessary

  • Train new trainers

  • Develop subject matter expertise in the assigned Workday modules and provide new users the knowledge and resources to perform their role in the solution

  • Execute the training tasks for the workstream in a timely manner, identify and escalate roadblocks, and liaise with the team on workstream milestones, dependencies, and risks

  • Create a training culture inline with our behaviors of respect, integrity, curiosity, independence, collaboration and excellence

Strategy & Content Creation

  • Develop and update learning content based on the training plan, solution changes (e.g., new design
    requirements, Workday rollouts) and offline business processes related to the Workday process

  • Understand and incorporate business / operational readiness metrics of the training program

  • Build relationships to meet objectives and deliverables including business process and system knowledge

Ongoing Duties

  • Engage the sustainment org. team to ensure timeliness of tasks to manage training milestones, provide updates, discuss challenges / roadblocks / risks, highlight dependencies, etc

What you’ll need:

  • Demonstrable Workday training experience

  • Strong written, verbal, visual, presentation and interpersonal skills

  • Collaborative team member with the ability to lead

  • Fluency in PowerPoint, Word, or other video editing tool

  • Experience with LMS and other training software a plus

  • Experience training users on other large-scale ERP implementations with similar modules as Workday

  • Ability to design and develop training materials in multiple formats

  • Ability to organize work into actionable plans, projects and committed time frames within a group with multiple stakeholder

  • Proven ability to effectively communicate functional, operational, and technical concepts to a diverse, global audience

  • Availability to potentially travel up to 40% of the time


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual’s sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws, and will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable “Fair Chance” laws.