Job Location:
TX, Irving

Specific Duties:

  • Partner with internal stakeholders to develop Workday solutions, process improvements, and policy changes designed to improve user experience and process efficiency.
  • Analyze, evaluate, and design Workday configuration needs and existing design to meet changing demands.
  • Serve as a subject matter expert on the Workday HCM solution.
  • Maintain and promote awareness of system capabilities, new releases and upgrades, and how they impact existing and future HR functionality.
  • Ability to communicate with upper management to explain issues and transfer knowledge so that elements are understood without in depth system knowledge.
  • Perform key annual processes within Workday, while utilizing independent judgement but not limited to: Annual Enrollment, Performance Reviews, Talent Management, Absence, etc.
  • Proactively identifies areas where HR data is not up to date and works with HR partners to suggest and implement ways to improve data quality.
  • Responsible for ad-hoc reports within Workday based on business and/or customer needs.
  • Troubleshoot issues related to configuration, business processes and security in Workday.
  • Ability to document system changes for internal change management and Sarbanes-Oxley requirements.
  • Ability to share knowledge in the Employee Services team and cross train within the HRIS team.
  • Serve on or lead small project teams. Point of escalation for HRIS tickets within the ticketing system.
  • Perform other duties as assigned


  • Bachelor’s degree or equivalent experience preferred 3-5 years of HRIS experience, Workday highly preferred.
  • Ability to make presentations to all levels within the organization.
  • Ability to work effectively independently and in a team environment.
  • Ability to prioritize work to ensure customers are satisfied and systems are up and running at all times.
  • Ability to analyze business and technical processes and determine ways of making them more efficient.
  • Ability to multitask while maintaining high degrees of attention to detail, accuracy, and poise under pressure.
  • Excellent time management skills and the ability to prioritize and multitask.
  • Must have collaborative work style.
  • Must be able to maintain strictest confidence.