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Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday’s customer base.

The Business Transformation Business Analyst will partner with internal stakeholders to develop and enhance processes and procedures in support of business objectives.

Essential Functions/Duties/Responsibilities

  • Act as key liaison with business owners, stakeholders, and development team to gather, analyze, and translate business and technical requirements into scalable solutions.
  • Utilize their “mind for business” and the Agile methodology to iteratively create effective problem statements and user stories to deliver exceptional solutions that meet and exceed business objectives.
  • Conduct deep dives into business process and function to evaluate, consult, and provide effective analysis in support of the development and implementation OneSource Virtual’s proprietary software.
  • Design solutions and lead the efforts related to, End User Testing and Training, Change management, and Process Redesign for enhancements as well as new systems.
  • Properly document solutions, through the use of various tools, to clearly communicate requirements, roles, and responsibilities to business and technical users.


  • Possess exceptional communication skills with the ability to talk to both business, UX Designers and technical teams from both OSV and our customers.
  • Relevant experience in analysis, requirement gathering, design and development of enterprise application systems following an agile iterative approach.
  • A forward thinker that understands the business implications of technical solutions as well as the effect on customers.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and prioritize effectively in a fast paced environment.

Supervisory Responsibility

This role does not have supervisory responsibilities.

Qualifications and Experience

  • 2+ years of progressive experience in analysis, requirements gathering, design and development of enterprise application systems.
  • BA/BS degree in Technology, Engineering, Science or equivalent practical experience.
  • 2+ years of experience in process discovery and documentation including developing flow diagrams for business users and developers interfacing with ERP systems.
  • 2+ years of experience in defining business roles and documenting technical system specifications • Demonstrable verbal and written communication skills.

Preferred Skills

  • Basic programming skills.
  • Relevant experience in Benefits Administration, Financial & Accounting or Payroll Services.
  • Workday and Salesforce experience a plus.
  • Certifications in usability or relevant experience in visual design and wireframing tools.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.