Overview

Job Location:
US-AZ-Mesa

Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday’s customer base.

Duties:

  • Monitor tickets to ensure service level agreements and high customer satisfaction levels are being met
  • Process payrolls/FAO/Garnishments/Benefits and incoming mail using instructions supplied
  • Process fulfillment requests using instructions supplied
  • Work directly with Payroll Administrators to identify/resolve all issues related to fulfillment process
  • Maintains required written records, files and documentation.
  • Operate inserting and postage machines
  • Operate shipping stations
  • Follow and maintain 5S standards
  • Work on special projects as assigned by the Fulfillment Manager

The successful candidate will have the following required skills and experience:

  • High school diploma or equivalent with 0-2 years of experience
  • Team player
  • Strong written and verbal communication skills
  • Microsoft Office proficiency – Word, Excel, etc.
  • Strong customer service skills
  • Ability to work on several projects simultaneously
  • Detail oriented 
  • Strong analytical skills 
  • Able to work independently 
  • Ability to operate/learn inserting machine

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.