Overview

Job Locations:
UK-GB-Remote
UK-NI-Remote

Organizations across the globe rely on OneSource Virtual for Workday services, support, optimization, and consulting. We create solutions built on the Workday application that empower customers to become strategic HR organizations, then scales with them as they grow. To date, OneSource Virtual offers HR outsourcing, IT outsourcing, application optimization, and consulting services to 500+ customers that represent more than 35 percent of Workday’s customer base.

KEY RESPONSIBILITIES

  • Identify and analyse business needs and requirements, being able to translate technical requirements into business appropriate terminology, advise on best practice.
  • Create and develop functional designs and specifications to support tenant build.
  • Analyse gaps and complete fit gap documentation.
  • Lead the Workday implementation process from start to finish.
  • Lead requirements gathering, design, tenant review and other customer facing sessions, as required.
  • Turn business requirements into practical solutions appropriate to the customer.
  • Perform testing, deployment systems integration; including, testing, and executing the pilot/implementation/ deployment of new or enhanced hardware or software.
  • Setting up and using project management processes/systems across work streams including planning of life cycle of the project, identifying key project activities and milestones, etc.
  • Consulting with clients on a variety of data integrity issues and leading business practices utilising Workday.
  • Conducting product fit analysis.
  • Engage with client project managers, defining client strategies and requirements, guiding clients through the implementation process, configuring the application according to customer requirements, developing system interface and data conversion plans.
  • Coach team members using previous implementation experience to guide colleagues on best practice in order to assist internal capability growth.
  • Ensure delivery of high-quality services and products to clients to maintain and build on OSVs reputation and credibility
  • Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
  • Ensure the Workday product is built in order to maximise benefit to the client.
  • Ensure awareness of future functionality in the Workday bi-annual releases to enable clients to plan for future opportunities.
  • Highlight any continuous improvements / lessons learned throughout each project to maximise  OSVs Professional Services efficiency

QUALIFICATIONS & EXPERIENCE

  • Business Degree in Finance, Accounting or commensurate experience
  • Accounting Qualification, Workday Financials, Workday Order to Cash, Workday Projects, Workday Project Billing, Workday Services functional certification(s)
  • Practicing Workday PSA Consultant with solid consulting and practical experience in the ecosystem working on several client projects and demonstrates thorough abilities and/or a proven record of success in Project Billing, Customer Accounts and the Workday environment for at least two years
  • Up to date Workday certification
  • Possess an advanced knowledge of IT design principles, practices, and theory by providing guidance to others in functional design processes, and completing functional design documents including options for technical platforms
  • Proven track record of collaborating with customers to define deployment expectations and ensure consistency with strategic direction
  • Experience of working with a major systems integrator and/or an enterprise software company
  • Extensive experience of working in client facing roles
  • Ability to coach others in the execution of the testing, piloting, installation, and implementation activities on schedule and within budget, providing expertise when needed
  • Organised, detail-oriented, and have strong written and verbal communication skills.
  • Passion for customer service

Due to the nature of our business, the customer undertakings we provide and the sensitive data we manage, we operate detailed background checks for all successful candidates which include a credit reference and basic criminal record check amongst educational and employment checks. Employment decisions will take account of all relevant information, including the background check outcome, in relation to each individual role.

#LI-REMOTE

Due to the nature of our business, the customer undertakings we provide, and the sensitive data we manage, we operate detailed background checks for all successful candidates which include a credit reference and basic criminal record check amongst educational and employment checks. Employment decisions will take account of all relevant information, including the background check outcome, in relation to each individual role.

You are encouraged to learn and share ideas when you join the OneSource Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.