Job Location:
Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Date Posted:





Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

About the role

​The Technical Training Specialist will play a critical role in supporting our technical training and development initiatives for our field operations team. This role is integral to our commitment in enhancing the skills and competency of our field professionals.

Your key responsibilities

  • Administer all internal & external training programs for our field professionals;

  • Assist in the development and maintenance of the technical competency framework;

  • Identify skills gaps and work with business to align training programs with competency requirements;

  • Evaluate effectiveness of training programs through assessments and feedback collection and analyze training data to identify areas for improvement;

  • Facilitate technical training sessions as needed and coordinating with trainer/subject matter experts to deliver quality trainings;

  • Oversee the engagement of interns from recruitment and onboarding to mentorship and evaluation, providing a positive and educational experience;

  • Serve as a key contact point for managing and recording training activities within Workday learning platform.

What you will need to be successful

  • Excellent communications and interpersonal skills;

  • Strong knowledge of technical competency frameworks and training best practices;

  • Excellent communication and interpersonal skills;

  • Detailed oriented with strong organizational and project management abilities;

  • Good in stakeholder management, internal and external.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio 

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs  

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here 

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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