Overview

Job Locations:
Saint Louis Support Center
Newton Support Center

Analyst, HR Technology

Analyst, HR Technology

Job Description

The Analyst, HR Technology is responsible for the administration, configuration, and ongoing maintenance of the Workday Human Capital Management (HCM) system, performance, and reporting. This role partners closely with HR, IT, and various business units to support Workday’s functionalities and improve processes. The Analyst, HR Technology will play a key role in managing Workday enhancements, including Workday Extend, product management, and project management, while ensuring data accuracy, compliance, and system integrity through thorough quality assurance practices.

Accountabilities:

  • Manage and maintain the configuration of Workday HCM, including modules related to core HR, talent management, and performance management.
  • Collaborate with HR and business leaders and stakeholders to gather requirement for system enhancements and customizations, understanding business objectives and ensuring that solutions align with organizational objectives.
  • Ensure proper security roles and permissions are maintained in Workday.
  • Design and build complex custom reports and dashboards in Workday to meet business needs.
  • Leverage advanced Workday reporting features, including calculated fields and composite reports, to ensure accurate data delivery for HR and business analytics.
  • Provide insights and data-driven recommendations to business leaders.
  • Lead Workday-related projects, including new module implementations, upgrades, and enhancements, using best-in-class project management methodologies.
  • Develop project plans, timelines, and resource allocation, while ensuring stakeholder alignment and delivery on project objectives.
  • Ensure successful completion of all project phases, including requirements gathering, design, configuration, testing, and release support.
  • Deliver training and support to end-users, ensuring they have the knowledge and resources to fully leverage the Workday platform.
  • Foster and grow the talent of the Workday Support team.
  • Develop user guides, training materials, and other documentation to facilitate self-service and efficient use of Workday tools.
  • Offer ongoing support for troubleshooting, issue resolution, and system optimizations.

Qualifications:

  • Strong process-orientation skills.
  • Excellent oral and written communications skills, highly organized, detailed oriented, ability to be self-starter, work independently and in a team environment.
  • Highly analytical mindset with strong ability to identify, troubleshoot and resolve system issues.
  • Excellent computer skills including proficiency in Microsoft Office product, specifically Excel.
  • Must be able to interpret and translate business logic, rules, and needs.
  • Ability to manage multiple project/process timelines and schedules simultaneously with ability to work with little supervision and produce quality work and meet strict deadlines.
  • Ability to identify, create and apply change management strategies.
  • Ability to communicate well and work productively with colleagues, both at the Support Center and in the Field. 
  • Proven ability to build effective relationships and utilize resources through leadership and influencing.
  • Strong work ethic and professional attitude with ability to thrive in a high energy, high pressure and constantly changing environment.
  • Must be able to learn, understand, and apply new concepts & technologies.
  • Able to conform/adapt priorities, demands and timelines through analytical and problem-solving capabilities.
  • 3+ years of experience working in HR, HRIS, or Technology related role.
  • Experience with Workday is required.

Saint Louis Support Center