Overview
Job Location:
Pensacola Campus
Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.
Job Description:
The Workday Business Analyst partners with functional area leads of the College to analyze current business practices and processes in Workday systems and how technology is or can be used to support those business practices and processes. Recommend changes to improve efficiencies and implement best practices. Create reports for both internal and external consumption and coordinate state and federal reporting requirements. As part of a team, work with other business analysts to coordinate efforts in streamlining business processes and practices across functional areas. Effectively communicate system or process changes to users with varying technical knowledge. Reports to the Associate Director, Enterprise Solutions
Duties and Responsibilities:
- Implement new functionality in Workday as it becomes available. Work with users to determine requirements and timelines for new functionality and the impact on current processes. Responsible for quality assurance, creation of test scripts, and testing execution. Work with other areas of IT, especially the software developers, to achieve these goals.
- Work with functional leads to create and deliver training to College personnel in a variety of ways including written (e.g., help sheets, and documentation), video (e.g., screen recordings or video help/training materials), classroom, one on one, virtual, small group, or other formats.
- Stay active professionally and be up to date on current and trends and technologies within the area of responsibility. Develop relationships with other colleges in Florida and around the country to foster communication of business process and practices between the various organizations. Cross train with other Business Analysts to provide backup to those positions and to have an overall understanding of the college's processes and systems.
- Document and keep current, procedures and processes at the College.
- Participate in required training for all technical aspects of Workday systems.
- Modify, design, and implement Workday functionality in the areas of security assignments, business processes, integrations, and reports as requested by functional area leads.
- Works with functional area lead to determine detailed design, development, and test plan for implementing new projects.
- Works with and mentors lesser experienced programmers.
- Reports program progress and programming activities to supervisor.
- Estimates and plans own work under general supervision.
- Works from remote locations when necessary to login and keep systems available to end users. Must provide a method of contact unless given specific authorization from supervisor to not be contacted.
- Responsible for knowing and conforming to all safety practices and regulations that apply to this specific area and position. Unsafe conditions should be reported to the immediate supervisor and to the Pensacola State College Police Department/Public Safety.
- Performs other duties as assigned.
Essential Functions:
- Scheduled work may involve some evenings and variation in work hours.
- Ability to create written correspondence.
- Excellent oral, written, and communication skills.
- Excellent customer service, people, listening and organizational skills.
- Operates office equipment: desktop computer, fax/copier machine, printers, and calculators.
- In district and overnight travel may be required.
- Ability to read, write, and interpret reports.
- Public speaking and presentation to groups ability.
- Strong mathematical and analytical skills.
- Use of spreadsheet and word processing software to create correspondence and reports.
- Ability to work effectively in a diverse community and meet the needs of diverse student populations.
- Ability to sit at a desk and view a display screen for extended periods of time.
- Ability to demonstrate professional and discretionary communication skills via electronic, verbal, written, and face-to-face interactions.
- Must provide excellent customer service through the use of appropriate written and verbal communication including, but not limited to, using the telephone, email, voicemail, and written correspondence.
Minimum Qualifications:Â Â Graduation from an accredited institution with a bachelor's degree in systems science, computer science, software engineering or related field and experience as a computer programmer on large-scale computer systems in an online, multi-processing environment OR an unrelated two or four year degree with two years minimum work experience as a computer systems analyst on large-scale computer systems in an on-line, multi-processing environment. Successful results of a criminal background check are required.
Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of § 435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.
Preferred Qualifications: Prefer knowledge of Workday report writer software, knowledge of financial aid policies and procedures, especially reporting to the federal government; and experience with other financial aid software (i.e. Ed-Connect and Ed-Express).
Annual Salary Range:Â $39,500.00 – $44,500.00
Supplemental Materials: All supplemental materials must be submitted electronically via the Workday applicant portal. For questions or to obtain assistance uploading the supplemental materials, contact HR Recruiting at HRrecruiting@pensacolastate.edu.
Application Deadline: Open Until Filled – Review of applications will begin September 10, 2024. For first review by screening committee, the online application and supplemental materials must be received by September 9, 2024.
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The benefits package provided by the College includes major medical insurance, life insurance and Florida retirement contributions. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave.
Supplemental life, dental, vision, and disability insurance are available at group rates.Â
Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, gender/sex, age, religion, marital status, pregnancy, disability, sexual orientation, or genetic information in its educational programs, activities or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Institutional Equity and Student Conduct at (850) 484-1759, Pensacola State College, 1000 College Boulevard, Pensacola, Florida 32504.