Overview

Job Locations:
United States – Florida – Tampa
North America – Any Pfizer Site

ROLE SUMMARY

The HR Platform Solutions Lead is a global role responsible for driving strategy, implementation and end-to-end management of HR Technology / HRIS Platforms to support/enable the GBS CS organizations’ delivery of HR processes. This role focuses on delivering innovative solutions through technology to enable a seamless, effective, and compliant HR service delivery, data governance & security, people reporting & analytics, integrations with other HR/Payroll Systems as well as the HR Case Management Module, all leading to an exceptional colleague experience. This role requires a seasoned leader with extensive experience in People Experience, Digital and/or Global Business Services organizations. This role will promote Pfizer’s Purpose, Values and the GBS culture, engaging and leading a global team of qualified and diverse CS colleagues at all levels.

The role requires collaboration with business and product leadership across the Fuse products to align on strategy and ultimate delivery to ensure an integrated and seamless experience for colleagues and managers. Additionally, this role will have the ultimate accountability of:

  • Release management of all HR Systems in scope, including Change Management of the releases

  • The global testing strategy and execution across Workday and ServiceNow (Fuse)

  • The management of system audits, compliance-related activities as per SOPs as well as the execution HR Technology risk assessments

  • The design and implementation of all compensation cycles (annual as well as off cycle ones) which includes implementation of continuous improvement ideas, planning and launch of the annual comp cycle, testing, auditing, etc.  This team works closely and in partnership with the Total Rewards team to ensure that ACC is seamless for managers and is aligned with Pfizer funding (merit, bonus and stock)

ROLE RESPONSIBILITIES

  • Leading an organization to solve intricate HR Technology challenges to effectively and efficiently support all key business needs including mergers, acquisitions, divestitures, data exchange integrations, and corporate reorganizations.

  • Overseeing enterprise-wide systems such as Workday, the Global Reporting Warehouse (GRW), Extend, Prism, and ancillary HR Edge Systems.

  • Collaborating globally with GBS CS Leadership, PX stakeholders, Digital, Legal, and Compliance to ensure alignment and adherence to Data Privacy, Security, and Integration Compliance standards from a systems perspective.

The role involves leading a diversely skilled team to develop, implement and monitor integrated solutions within the Workday system. This includes partnering with global Business Process Owners and Global Process Leads to design processes that balance global standards and harness the power of Workday for innovative HR and business solutions, optimizing integrations and automations wherever possible. Lead innovation in GBS CS through active external benchmarking of HR Systems and the pursuit of AI possibilities, both internally and with our vendor partners. Additionally, the HR Platform Solutions Lead is responsible for supporting high-complexity project objectives, championing innovation/transformation, developing solutions to complicated problems, and leading teams to implement strategic direction.

HR Platform Solutions Team Management:

  • Oversee a team of Workday functional and technical experts with deep knowledge of the Workday modules, configuration, testing, reporting, data management, & security to deliver best-in-class Colleague Services operations through our technology..

  • Responsible for the HR Platform Solutions’ recruitment, onboarding, training and development, performance management, engagement, and team quality, according to Pfizer’s Purpose and Values and in support of Global Business Services objectives.

  • Through our technology, support a culture focused on data driven decision making, continuous improvement, innovation, automation, compliance, and quality, focused on measurable outcomes and improvements in partnership with key stakeholders both internal and external to GBS CS.

BASIC QUALIFICATIONS

  • BA/BS, or equivalent, with at least 12 years of experience of operating in a highly complex service delivery environment.

  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

  • Strong functional & technical understanding of Workday, the Global Reporting Warehouse (GRW), Prism, HR Edge Systems and the global HR Service Delivery model across the full Hire to Retire Colleague Lifecycle.

  • Proven process design, analytical, organizational, project management and problem-solving skills in a global cross-functional team environment.

  • Strong organizational, interpersonal, communication and partnering skills with both technical and functional end users.

  • Ability to develop and design innovative technical solutions that enable a positive user experience.
    Strong business acumen and interpersonal skills including facilitation and negotiation; ability to gain trust, lead, and influence others at different levels in the organization.

  • Demonstrated ability to collaborate and drive efforts to standardize, optimize and simplify processes and technical solutions.

  • Demonstrated ability to understand and balance local country and regional requirements to adapt and implement strategic global process decisions.

  • Demonstrated ability to quickly adapt to learn new systems.

  • Ability to influence at all levels with skill in building and harnessing the power of both internal and external networks.

  • Anticipates, understands, and manages change that has a substantial impact on the business; demonstrates a high level of change agility.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

  • Ability to work in a global work environment which may require conference calls and work outside of local working hours.

  • Travel, including international travel, up to 20%.

Other Job Details:

  • Last Date to Apply for Job: July 16, 2025

  • Work Location Assignment: Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business

The annual base salary for this position ranges from $184,200.00 to $307,000.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided applies to the Tampa, FL location only. The salary range provided does not apply to any other United States location or locations outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

People Experience