Job Location:
USA TX Houston Hybrid

Come for the culture, grow your career, and enjoy the journey  

When you join PROS, you’re joining a community of people who genuinely care – about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you’re going to bring your best self and do your best work.

We take care of our people so you can focus on our customers, business priorities and the important things outside of work. We prioritize flexibility and wellbeing to help our people:

  • Rest: Quarterly Recharge Days, company-wide mental health holidays to unplug
  • Reset: Work Well Wednesdays, a ‘quiet’ day to help prioritize focused work with minimal distractions
  • Recharge: Trusted Time Off (US) so you can plan for the time you need when you need it
  • Reap rewards: Competitive benefits and compensation packages, including paid maternity and paternity leave, adoption and IVF benefits, baby bucks, 401(k) match, pet insurance and more 
  • Reach your full potential: Leadership training, dedicated people leader programs and resources, Learn and Connect cultural series, active Employee Resource Groups

We celebrate and embrace different views and ideas, and all play a role in fostering an inclusive environment that encourages and protects diversity of thought. Our inclusive culture is one of the reasons we’re a Great Place to Work. Our customers tell us over and over that they ultimately choose PROS because of our people. They love our solutions, but at the end of the day, they don’t choose our technology—they choose us, and that is the ultimate compliment.

We invite you to join our team and grow your career at PROS! Help us shape the future of how companies compete and win in their markets!

What you’ll do:

As the Manager, Global Payroll, you will be responsible for processing all US, Canadian, and Ecuador payrolls in Workday and CloudPay systems, overseeing global payroll analysts, maintaining regulatory reporting and compliance, and collaborating with key stakeholders across Total Rewards, Finance, and Accounting. You will process end-to-end payroll processes on a semi-monthly and bi-weekly basis including Workday / ADP interfaces, equity, overtime, and retro pay calculations, and essential payroll validations. You will also support the Total Rewards team to make sure that systems and processes correctly compute and record time, earnings, employee benefits, special deductions, mandated benefits, equity, taxes, garnishments, and other items that affect net pay and/or company liability.

A Day in the Life of a Manager, Global Payroll – About the role:

  • Strong knowledge in multi-state US payroll processing
  • Manage PROS’ global payroll analysts across the organization
  • Establish communications between Payroll Provider, Tax agencies and Payroll department to work with and balance payroll taxes
  • Workday Payroll processing and interface with payroll provider, ADP Smart Compliance
  • Manage the Cloudpay systems, relationship, and payroll runs for non-US payrolls
  • Able to reconcile payroll taxes at the employer and employee level by reviewing payroll tax reports
  • Provide information and assistance related to payroll tax, both internally and externally
  • Handling federal, state, and local year‐end activities and yearend tax forms
  • W-2C balancing and processing as needed. Meets all government reporting requirements for payroll taxes, withholding and employer contributions
  • Participate in projects and research that relates to Global payroll tax compliance/production
  • Updating, monitoring, and submitting tax notices to either Payroll Provider, prior to end of the year, or tax agencies for current year for researching and filing
  • Monitoring, updating, and maintaining all state SUI tax rates, making sure they are received from the states and submitting to payroll provider for updating into systems
  • Support the benefits team for leave of absence payments
  • Develops, maintains, updates, and communicates organization-wide payroll policies and processes regarding earnings, deductions, time keeping as well as government compliance reporting
  • Apply strategic thinking to eliminate manual processes and reduce overall processing time
  • Working hand in hand with Workday Practice, HRIS, Benefits, Compensation on projects including changes in configuration to earnings, deductions, benefits, including testing and deployment
  • Lead Workday payroll configuration, testing etc.
  • Experience in collaborating with Accounting, Treasury, and Finance through reconciliations and liability accruals

Required Qualifications – About you:

We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors: 

  • SME in US payroll taxation
  • Strong knowledge of global taxes, reporting requirements, laws, and payroll functions
  • Excellent organizational, multi‐tasking, communication, and prioritizing skills
  • Two or more years of demonstrated expert-level proficiency in Workday Payroll
  • 5+ years of payroll experience inclusive of analysis, reporting, process improvement/project initiative work
  • Strong knowledge of ADP Tax Compliance solution a plus
  • A business driver and a creative/strategic thinker with strong analytical, financial and system skills required
  • Proactive, exhibit continuous improvement and an ability to affect change
  • Well-organized, extreme attention to detail and a self-directed individual
  • Experience working at a high level of professionalism where you are able communicate, both oral and written, with various level of management
  • You have the ability organize, coordinate projects, manage a large amount of detailed tasks while taking initiative managing multiple projects to timely completion
  • You are comfortable working in a fast-paced and deadline-driven environment with a strong customer-focus
  • Prior experience with a large corporation
  • Strong ethics and the ability to maintain confidential information
  • Ability to deal with all levels of the company in regard to verbal and written communications
  • Requires advanced knowledge of job area obtained through advanced education combined with experience. May have practical knowledge of project management

Preferred Qualifications:

  • Bachelor's degree in Accounting or Human Resources or Business
  • Certified Payroll Professional (CPP) designation
  • Canadian and other global payroll (APAC, EMEA) processing experience

Skills & Personal Characteristics:

  • Ownership
  • Innovation
  • Care

About PROS:

PROS Holdings, Inc. (NYSE: PRO) is your company’s best-kept secret for profitable growth. Viewed as a market-leader by both Gartner and IDC for its CPQ and price optimization capabilities, PROS advanced AI delivers results to the world’s top brands including Cargill, Etihad, Honeywell, HP, Lenovo, Lufthansa, Siemens and more. With more than 30 million AI models, PROS award winning AI is the driving force in processing more than 2 trillion transactions per year. PROS customers report up to 96% efficiency gain, up to 5% margin improvement and up to 20% revenue lift, according to a recent ROI study. To learn more, visit www.pros.


PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.