Overview

Job Locations:
Mexico City
Queretaro
Monterrey
Guadalajara

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Workday

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Respond effectively to the diverse perspectives, needs, and feelings of others.
  • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness, enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

  • Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills; 

  • Capable of leading client status meetings and extracting relevant metrics; 

  • Handles client relationships, confirming effective communication; 

  • Offers functional and/or technical subject matter expertise; 

  • Directs process redesign efforts; 

  • Leads technical and test teams for the implementation of functionality; 

  • Provides recommendations to change activities to confirm business adoption and provides effective user training; 

  • Manages the complete project lifecycle to confirm timely project delivery; 

  • Meets with stakeholders throughout the organization to confirm a comprehensive set of requirements, aligned to business objectives, gaining a complete understanding of current and future state business processes; 

  • Provides in-depth knowledge of the Workday application and evaluates the customer’s processes against the standard Workday functionality; 

  • Demonstrates experience in use of Workday in a support/AMS environment; 

  • Documents the business requirements which express what actions a solution should take and what outcome is expected; 

  • Is responsible for fixes and enhancements to the application to achieve the customer’s business requirements; 

  • Has industry experience and understands challenges and risks when providing professional services and supporting vertical applications and localizations; 

  • Demonstrated ability to: 

  • Analyze and understand business problems; 

  • Model data and processes; 

  • Conduct workshops and training sessions; 

  • Plan and carry out system and user acceptance testing 

  • Familiar with and experienced in: 

  • Core application functionality; 

  • Implementation Methodology; 

  • Application technology stack; 

  • ITIL process knowledge/understanding is highly preferred;  

  • Demonstrates prior proven success in a role utilizing the Workday environment for at least one year; 

  • Demonstrates proven thorough knowledge and success in roles advising global organizations on improving efficiency and effectiveness in transaction processing, close and consolidation, budgeting and forecasting, and internal and external reporting, which includes the following areas: 

  • Process improvement in, industry knowledge, and applications of at least one of the following focus areas: shared service and outsourcing, finance transformation, performance management, financial systems optimization, and talent management; 

  • Managerial cost accounting, financial modeling and industry systems/processes; 

  • ERP systems, including SAP, PeopleSoft, Oracle, JDE, Workday, NetSuite; 

  • Demonstrates proven thorough abilities and success in roles with analyzing detailed finance and accounting processes to identify improvement opportunities in the following areas: 

  • Close and consolidation; 

  • Internal and external reporting; 

  • People and organization structures; 

  • Performance management, budgeting and forecasting capabilities; 

  • Transactional processes eg intercompany, P2P, Order to Cash etc; 

  • Maintenance and building of cost-effective controls; 

  • Demonstrates proven thorough abilities and success in roles with simplifying complex processes to improve reliability and achieve cost and cycle time reductions, as well as manage work streams of a complex project to implement improvements; 

  • Demonstrates proven thorough abilities and success with identifying and addressing client needs: actively participating in client discussions and meetings; managing engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues; 

  • Demonstrates proven success and thorough abilities to learn and perform in functional and technical capacities, which includes the following areas: 

  • System application implementations and software configurations; 

  • Utilization of PC applications (i.e. Microsoft Word, Excel, PowerPoint and Project) and business levels of fluency in multiple languages to write, communicate, facilitate, and present cogently, emphasizing the ability to capture effectively clients' needs and understand their systems enough to be able to translate those needs in to system functionality; 

  • Produce deliverables within a diverse, fast paced environment, collaborating effectively across teams and juggling multiple projects and initiatives simultaneously; 

  • Demonstrates proven thorough abilities and success as a team member: understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback; providing guidance, clarification and feedback to less-experienced staff. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

February 24, 2025