Overview

Job Locations:
Mexico City
Queretaro
Monterrey
Guadalajara

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Workday

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Workday consulting generalist at PwC, you will focus on providing a broad range of consulting services across various Workday applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Workday applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Apply a learning mindset and take ownership for your own development.
  • Appreciate diverse perspectives, needs, and feelings of others.
  • Adopt habits to sustain high performance and develop your potential.
  • Actively listen, ask questions to check understanding, and clearly express ideas.
  • Seek, reflect, act on, and give feedback.
  • Gather information from a range of sources to analyse facts and discern patterns.
  • Commit to understanding how the business works and building commercial awareness.
  • Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.

  • Develops weekly hours burn report and monthly support review deck; 

  • Performs manual quarterly/monthly patch testing (Functional stream); 

  • Performs automated quarterly patch testing (Technical stream); 

  • Assists in testing automation; 

  • Assists in system reports/integrations development in enhancement pipeline; 

  • Prepares Functional/Technical specs; 

  • Assists Transition Manager in onboarding new engagements; 

  • Provides administrative support to team members, including status reports and client-facing documentation/presentations; 

  • Offers functional and/or technical subject matter expertise; 

  • Meets with stakeholders to confirm a thorough set of requirements, aligned to business objectives, gaining complete understanding of current and future state business processes; 

  • Demonstrates experience in use of Workday in a support/AMS environment; 

  • Is responsible for fixes and enhancements to the application to achieve the customer’s business requirements; 

  • Works together in pods or client-aligned teams to deliver for multiple clients 

  • Uses standard methodologies and tools; 

  • Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production systems; and;, 

  • Works and delivers against engagement SLAs and KPIs.  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Developing Training Materials, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Optimism, Process Standardization, Project Architecture, Project Budgeting {+ 11 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

February 24, 2025