Job Locations:
Mexico City

Line of Service



Not Applicable



Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Workday investment by managing the support and continuous transformation of their solutions in the areas of human resources, talent management and finance operations.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Basic Qualifications: 

Minimum Degree Required: 

Bachelor Degree 
Minimum Years of Experience: 

4 years of Workday product experience 


Preferred Qualifications: 
Degree Preferred: 

Master Degree 
Preferred Fields of Study: 
Business Administration/Management, Human Resources Management, Organizational Management, Computer and Information Science 


Certification(s) Preferred: 

Workday Services functional certification(s) preferably HCM Core and/or engagement manager certification 


Preferred Knowledge/Skills: 

Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: 

  • Streamlines HR policies, practices, and processes, while transforming the HR organization to be more effective in managing human capital; 

  • Aligns HR strategy and people strategies with business strategies; 

  • Supports Workday HCM Core module function as applicable; 

  • Illustrates Business processes related to Workday; 

  • Configures the Workday HCM Core module including associated business processes, employee management through their life cycle, organizations, and custom reporting; 

  • Configures the Workday Security module including the associated maintenance of domains and functional areas’ security policies, authentication policies and business process policies; 

  • Operates specialist domain knowledge for Workday HCM Core to the business and Level 2 Support Groups; and Level 3 specialist for challenging incidents that cannot be resolved at Level 2;  

  • Produces deliverables through collaborating effectively across teams, and multiple projects and initiatives simultaneously; 

  • Supports Global Process Owners and Centres of Excellence within the business on proposed changes being requested by the network, either due to regulatory reasons or as a result of Workday Releases; 

  • Updates Workday configurations based on requirement changes;  

  • Provides industry knowledge and best practices of Workday HCM Core business processes; 

  • Participates in client discussions and meetings while presenting to groups virtually and in person; 

  • Prepares concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues; 

  • Creates an atmosphere of trust and seeking diverse views to encourage improvement and innovation; 

  • Answers questions and providing direction to less-experienced staff; and, 

  • Provides timely meaningful written and verbal feedback skills. 


Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)


Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date

June 30, 2024