Associate

Overview

Job Location:
Bengaluru Brigade Magnum

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle.

Workday Functional Expert
Position Title: Associate/Senior Associate Grade/Level: Associate/Senior Associate
Reporting Manager Title: Director Job Code:
LoS: IFS Sub LoS/SBU: IT Security
Location: PAN India Position Type: Full time

Roles & Responsibilities:
 Member of application support team responsible for resolving complex issues and requests related to
Workday raised by local super users.
 Perform impact analysis, recommend solutions or workarounds, implement configuration changes
relating to Workday HCM, Absence, Benefits, Compensation, Security, Reporting 
 Participate in internal projects and initiatives, from requirements analysis through to implementation.
 Support cyclical business processes, mass data uploads, tenant setup and business processes
administration.
 Follow established support protocols, governance, guiding principles, escalation, and change
management processes.
 Collaborate closely and effectively with other members of the team, reinforce upskilling and knowledge
sharing within the team.
 Create and keep up to date knowledge base materials to deliver consistent recommendations and
solutions.
 Reinforce continuous service improvements for the customer and end user experiences.
Skills Required:
 In depth understanding of Workday modules: HCM, Absence, Benefits, Compensation, Security and
Reporting 
 Experience with administering Workday, managing configuration, tenant setup and business processes
definitions.
 Workday data and Human Capital reporting knowledge, experience with creating and maintaining
complex custom reports.
 Ability to assess dependencies and impacts of configuration changes across Workday functionalities
and interfaces. 
 Experience with mass uploads (EIBs), setting up mass operation management tasks, purging worker
data and migrating configuration across tenants.
 Understanding end-to-end HR processes, technical security operations and information security
standards
 Prior experience with providing customer service in a large organization and being member of delivery
team in internal projects.
 Ability to reasonably estimate the time for tasks, meet deadlines and effectively prioritize multiple tasks.
 Extensive stakeholder management skills with the ability to communicate effectively with all audiences.
 Utilizing a collaborative working style within and across teams at all levels, both internally and with

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“PricewaterhouseCoopers” refers to PricewaterhouseCoopers LLP or, as the context requires, the PricewaterhouseCoopers global network or other
member firms of the network, each of which is a separate and independent legal entity.
vendors.
 Understand the nature of business within a large multinational organization e.g. time zone differences,
cultural diversity, offshore colleagues
 Ability to work independently and as part of a team.
 Excellent communication and analytical skills
Education and Experience: Bachelor of Engineering or equivalent
Experience: 4-7 years

Mandatory Skill Set-Workday Business Process, reporting, troubleshooting,
Preferred Skill Set-Workday, HCM, Workday Business Process, workday Admin,
Year of experience required-4-7 Years
Qualifications-Bachelor of Engineering or equivalent

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Workday

Optional Skills

Human Capital Management (HCM)

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date