Overview

Job Locations:
Bangalore
Hyderabad

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Summary – 

A career in our Managed Services team will give you an opportunity to collaborate with many teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Strategic Program Management Office Sourcing practice will provide you with the opportunity to help organizations balance long term strategies and short-term imperatives to optimize their investments and strategic activity required to achieve the organization's business objectives. We help enhance organizations project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations and extracting value from agile program delivery. Our team's roles focus on project portfolio management for both people and client management. Additionally, our team processes services such as portfolio, program, and project management which require a diverse range of skill sets needed and growth opportunities for new and experienced team members.

Minimum Degree Required (BQ) *:

 Bachelor’s Degree

Degree Preferred:  

Bachelor's degree

Required Field(s) of Study (BQ):  

Preferred Field(s) of Study:

Bachelor's degree in IT, Computer Science, or related field

Minimum Year(s) of Experience (BQ) *:

Minimum of 5 year(s) of experience

Certification(s) Preferred:  

Any Workday Certification is good to have

Preferred Knowledge/Skills: 

As a Sr. Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues for our clients. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Promote an environment of clarity and accountability so my team knows what to expect from each other.
  • Demonstrate Agility and can reprioritize in response to changing situations
  • Delegate to others to provide stretch opportunities; coaching them to deliver results
  • Proactively raise issues to improve effective team working.
  • Identify gaps in the market and spot opportunities to create value propositions.
  • Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
  • Create an environment where people and technology thrive together to accomplish more than they could apart.
  • I promote and encourage others to value difference when working in diverse teams.
  • Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
  • Influence and facilitate the creation of long-term relationships which add value to the firm.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences: Basic Qualifications:

Minimum Degree Required: Bachelors Degree

Minimum Years of Experience: 5 year(s)

Required Knowledge and Skills:

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

  • 5+ years’ experience in developing the design of scalable, reliable and high-performance solutions tailored to client needs in Workday. 

Preferred Qualifications:

Preferred Fields of Study: Program/Project Management

Preferred Knowledge/Skills:

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

  • Deep understanding and hands-on experience in Workday Applications and modules (HR and Finance) with ability to engage in pursuits as Solution Architect and subject matter expert
  • Possesses strong technical acumen of the Workday system configuration, especially cloud integrations
  • Engaging directly with clients to understand their business objectives and provide tailored solutions.
  • Supporting the offering team developing customized proposals, solutions and during client meetings, presentations, and demonstrations.
  • Maintaining strong relationships with clients to provide ongoing strategic guidance and position our solutions for long-term success.
  • Serving as a trusted advisor, ensuring alignment between the client's business goals and our offerings.
  • Working with internal teams, client technical teams, client executives, and partners to manage and deliver successful solutions.
  • Understanding of estimation methodology and cost levers involved in managed services with experience in creating and managing financial models. 
  • Working in managed services environment providing application support, with proven knowledge on IT Service Management (ITSM) process including incident, request, and problem management
  • Demonstrating proven knowledge of latest managed services trends & ability to create/update differentiated offerings. 
  • Familiarity with industry benchmarks and navigating third-party benchmarking sources.  
  • Managing client relationships at the mid executive level. 
  • Managing client service and people management skills.  
  • Adapting to new technologies and learning quickly. 
  • Demonstrating stakeholder management skills with the ability to work well with a cross-functional and geographically dispersed team and customer base.
  • Good to have Workday certifications

Travel Requirements

Up to 20%

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation, Automation Framework Design and Development, Automation Solutions, Budgetary Management, Business Process Automation (BPA), Business Process Improvement, Business Process Outsourcing, Business Transformation, Communication, Continuous Process Improvement, Creativity, Data Quality Automation, Deliverable Planning, Delivery Excellence, Design Automation, Digital Transformation, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity {+ 24 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date