Job Location:
Mexico City

Line of Service

Internal Firm Services


Not Applicable


IFS – Human Capital (HC)

Management Level

Senior Associate

Job Description & Summary

A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll help our local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm’s code of ethics and business conduct.

To be a part of the Business Services Human Capital Central Support team that directly assists the Functional People Teams and Relationship Leaders in the implementation of our One Firm people strategy in the areas of Leadership Development Experience, Talent Development, Performance Management, and diversity initiatives. 


  • Bachelor Degree.

  • Advanced english level.

  • Experience: 4 years in the role.

Qualifications & Skills:

  • Demonstrate thorough level of knowledge and proven success in the application of Human Capital strategies for the Line of Service teams.

  • Teaming and multi-tasking in a collaborative environment; 

  • Building and maintaining relationships;

  • Writing, communicating, facilitating, and presenting cogently, to and/or for all levels of internal staff and management; and, 

  • Delivering timely and constructive feedback as well as coaching others to do the same.

Functions and responsibilities: 

  • Possessing knowledge of Human Capital policy, Human Capital metrics, sourcing, coaching and development, talent management, performance management and employee relations.

  • Supporting offboarding procedures including but not limited to, creating documentation, severance and staff questions.

  • Utilizing software to analyze reports and draft summary reports, such as Workday, Microsoft Office, Alteryx and other related firm-issued tools.

  • Implementing cross-functional programs & processes as directed in alignment with firm-wide guidelines.

  • Participating in the onboarding  of Business Services new hires and transferees, Liaising with other functional teams (e.g., People Operations, Center of Excellence, Ethics and Compliance)

  • Solving problems, prioritizing tasks, independently making decisions, and/or escalating and consulting with the TC, or People Leaders on more challenging issues.

  • Support in guaranteeing the efficiency of the Workday process (Job changes, hires, terminations etc).

  • Responsibilities related to the management of our people including offboarding activities and workday processes.

  • Providing creative and innovative recommendations, as well as suggesting new or alternative methods to address issues.

  • Collaborating with other team members on a wide variety of issues including technical, workflow, performance or interpretation of policies and standards.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?


Government Clearance Required?


Job Posting End Date