Overview

Job Locations:
Warszawa
Poznan
Wroclaw
Gdansk
Katowice
Krakow

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist – Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

Area of responsibility

  • Member of application support team responsible for resolving complex issues and requests related to Workday raised by local super users

  • Perform impact analysis, recommend solutions or workarounds, implement configuration changes relating to Workday Absence

  • Participate in internal projects and initiatives, from requirements analysis through to implementation

  • Support cyclical business processes, mass data uploads, tenant setup and business processes administration

  • Follow established support protocols, governance, guiding principles, escalation and change management processes

  • Collaborate closely and effectively with other members of the team, reinforce upskilling and knowledge sharing within the team

  • Create and keep up to date knowledge base materials to deliver consistent recommendations and solutions

  • Reinforce continuous service improvements for the customer and end user experiences

Candidate profile

  • In depth understanding of Workday Absence module, any additional Workday module knowledge would be an asset

  • Experience with administering Workday Absence configuration, tenant setup and business processes definitions

  • Ability to assess dependencies and impacts of configuration changes across Workday functionalities and interfaces 

  • Experience with mass uploads (EIBs) and migrating configuration across tenants

  • Having an understanding of end to end HR processes including time and leave, technical security operations and information security standards

  • Participating in discussions and making decisions/conclusions related to enhanced functionality and creative solutioning

  • Acting as a Business Process administrator, making any changes approved by governance across functional domains in lower environments

  • Prior experience with providing customer service in a large organization and being member of delivery team in internal projects

  • Ability to reasonably estimate the time for tasks, meet deadlines and effectively prioritize multiple tasks

  • Utilizing a collaborative working style within and across teams at all levels, both internally and with vendors

  • Understand the nature of business within a large multinational organization e.g. time zone differences, cultural diversity, offshore colleagues

  • Ability to work independently and as part of a team

  • Excellent communication and analytical skills

  • Fluent English

Our offer

  • Work flexibility – openness for your preferences regarding contract form (B2B or employment contract), hybrid working model, flexible start of the day, workation, sabbatical leave and additional summer solutions (e.g. Slow Fridays)

  • Development and upskilling – our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, certification co/financed by PwC e.g. Microsoft and Celonis and conversations with native speaker

  • Wide medical and wellbeing program – medical care package (incl. dental care, freedom of treatment, physiotherapy), various insurance packages (incl. foreign travel insurance), coaching, psychological consultations, concierge for young parents, sports groups and more

  • Access to an online cafeteria where you may find i.a. vouchers (e.g. Zalando, Ikea, Allegro, Frisco), discounts for IT devices (e.g. Apple, Lenovo, Orange) and car purchase, Multisport card,

  • 3 paid hours for volunteering per month

  • and when you start enjoying PwC as much as we do, you may get a financial bonus in exchange for recommending your friend to work with us.

PwC Advisory spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process – list of entities: https://www.pwc.com/gx/en/about/office-locations/poland.html, with its registered seat in Warsaw (00-633), Polna 11 Street, („PwC” or “we”) will be the controller of your personal data submitted in your application for a job. Your personal data will be processed for the purpose of performing a recruitment process for the job offered. If you give us explicit consent, your personal data will be also processed for participation in further recruitment processes conducted by PwC and sending notifications about job offers in PwC or job related events organized or with the participation of PwC such as career fair. A full information about processing your personal data is available in our Privacy Policy.

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