Job Locations:
Poland, Krakow
Qurate Retail Group

Qurate Retail Group Global Business Services center in Cracow is a member of the Qurate family that offers world-class Finance, HR Services, IT and Software Engineering to Qurate team members in Germany, Italy, Poland, the United Kingdom and the United States. Our GBS center is an facility, with an organized and remarkable design and culture.

Currently, we are looking for:

Employee Engagement Survey Partner

Employee Engagement Survey Partner supports the Sr Listening and Insights Partner in executing our enterprise (global) Listening Strategy. This role will partner with P&O, HR Technology, and IT to ensure the successful implementation of listening projects (surveys, focus groups, etc.). This role will support the design, administration and reporting of feedback across the candidate and team member lifecycles, leveraging various tools and platforms.

What will you do:

·Manage core team member listening processes such as participant, HRIS, and hierarchy management, translations, user acceptance testing, response updates, and end user support. Create and maintain SOPs.

·Build and implement surveys, including survey programming, testing, user access management, and security – with a focus on data privacy and protection.

·Support insights generation and action through analyzing feedback, building dashboards, benchmarking, action planning, and ad-hoc reporting.

·Support qualitative projects, such as focus groups, through coordination, note taking and reporting.

·Leverage community forums and other external resources for best practices, innovations, and support. Stays up to date on upgrades and product roadmaps for the various tools and platforms in use.


·Proficient in English

·Understanding of data and analytics, ability to understand people data and its relation to survey insights, effective talent management, recognition and engagement

·Intermediate knowledge of Excel including, pivot tables, vLookup, and filters

·Advanced knowledge of Qualtrics and data visualization skills

·Ability to consult, facilitate and interact across function/market areas and with all organizational levels

·Extreme attention to detail and ability to process improve

·Role-Related Experience: Organization Development/Effectiveness, Data and Analytics, Talent Management, Survey Administration & Design, or Consulting. Experience with Workday a plus

·Education: Bachelor's or University Degree, or equivalent work experience

·Role-specific Education or Certificates: Certified Qualtrics Professional would be ideal but not required

What we offer:

General benefits:

·Hybrid work model combining office & remote work (required presence in the office: minimum 3 times per month)

·Attractively located office with collaboration spaces, gaming room, football table, billiards and showers

·Onsite parking space for employees

·Financial allowance for remote work

·Company performance-related bonus

·Referral program with a financial bonus

·Life Insurance

·Access to internal Learning Lab Platform with multiple pieces of training oriented for professional growth

Lifestyle benefits:

·Access to MyBenefit platform (Multisport included)

·Team Building Activities

·Charity programs

·Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice – 1 day/year

·Work environment promoting diversity and inclusion

Health benefits: 

·Private medical care

·Mental health support line for you and your relatives

Join us as we enrich life’s everyday moments – including yours. Apply today! 

If you enjoy being a part of a team, creating experiences and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.  If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us – it’s so you!

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance.  QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles – if you’d like to be considered under this scheme, please indicate this on the application form.

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