Job Location:
Utrecht Croeselaan 18

Job Title

Global L&D process manager

Job Description


…that you are working in a team that is responsible for the new Global Way of Working for the Wholesale Corporate Bank. We are on a journey to transform our activities all around the world and implement one uniform Way of Working, including training videos for employees. A Target Operating Model has been created to guide this transformation, supporting our ambition to improve the client experience, bankers experience by simplifying and automating as much as possible of the to be executed processes. This position offers you the opportunity to leave your footprint and be part of reaching that target end state. As Global Learning & Development process manager you can make the difference and drive this forward.

Making a difference

  • Working together with a team of Process Analysts and Business Analysts to transform the Corporate Bank on a global level.

  • Organizing & coordinating the development, maintanence and update of training materials.

  • Organizing & coordinating the onboarding of the North America region to the new system and the Global Way of Working.

  • Guiding the organisation to the next L&D maturity phase for every domain (with key sparring partners in both GSC Utrecht and Dublin) as,

    • Alignment with future organisation model Wholesale Banking

    • Alignment with HR / other programs

    • Linking in with Workday platform

  • Striving for continuous improvement (challenging the status quo).

  • As an L&D specialist, you are a discussion partner and advisor for (senior) management.

With each other

Collaboration is at the heart of everything we do. Our Global Way of Working Squad, part of the Financing Squad, brings talented people together to implement and improve the target operating model the Corporate Bank is working with. You work closely together with the Product Owners (PO’s), One Operations and key local stakeholders to analyse, design and drive changes. With you as a process manager the squad will consist of 13 diverse colleagues in a variety of roles.

With you

Team work, striving for clarity, persuasive communication and a hands on mentality are clearly essential. You are energetic, results driven, a real problem solver and out of the box thinker who can enthuse and challenge the team and global stakeholders. You have the interpersonal skills to realise implementation, to collaborate, communicate and present new ways of working. You effortlessly manage and mediate between multiple stakeholders and inspire or create buy-in. In addition, it’s important that you recognise everything in the checklist below:

  • at least 2 years experience with L&D and Change management;

  • proven experience with formulating a vision, aligning own experience with the input of multiple stakeholders and the larger Target Operating Model (TOM) Vision;

  • at least 1 year experience with process management;

  • strong organisational skills in order to set up proposals / plans of approach for creating new training materials (experience in at least 2 projects);

  • you are self-conscious, you are aware of your unique qualities and you know how to use them to your fullest potential;

  • knowledge of / experience with Lean, Agile, Scrum and DevOps is a plus, as is showing domain knowledge in Wholesale Banking products and processes.

Growing a better world together
You’ll already be aware that Rabobank is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our ‘Growing a better world together’ mission? We do so in countless ways, such as:

  • We provide job offerings to people that have one or more handicaps.

  • We support homeless children in India.

  • We celebrate a variety of holidays and give you all the opportunity to be yourself.

Do you want to become the ideal version of yourself? We would love to help you achieve this by focusing firmly on your growth, development, and investing in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional. In addition, with us (on the basis of a 36-hour working week), you can also expect:

  • a gross monthly salary between € 3.769,74 and € 5.384,14;

  • an Employee Benefit Budget (10% of your monthly salary). You decide how to spend this budget. This may include purchasing extra leave days, making extra pension contributions or even receiving a monthly cash payout;

  • a personal budget that you can spend on activities related to your personal development and career;

  • flexible working times and location-independent working;

  • reimbursement for working from home and/or for commuting costs when you travel by public transport, car or motorbike;

  • a pension scheme, to which your contribution is only 3,5%.

Let’s meet.
Are you the person we’re looking for? Are you ready to join Rabobank and to make a difference to yourself, our customers and to society? We look forward to receiving your application for this vacancy in Utrecht.

Good to know:

  • Applications are open until 23 January. Apply via the button “Apply now” with your enthusiastic motivational letter and your cv.

  • An individual assessment may be part of the selection procedure.

  • If you have any questions about the specific details of this position, please contact Sebastiaan van Breukelen via [email protected].

  • Ingrid Dillen, recruiter, would be happy to answer any questions about the application procedure via [email protected].

  • The application process includes screening. Based on the screening procedures in place at Rabobank, we assess whether new staff are reliable enough to work at Rabobank.

  • Your privacy is important to us. Do you want to know more, click on this link.

  • Everyone is different, and it is exactly those differences that help us become an even better bank. That’s why we want to know who you really are!