Job Location:
200 Galleria Parkway SE Suite 900 Atlanta, GA 30339

RaceTrac Company Overview

Job Description:

Reporting to the VP, Human Resources, the Director of HRIS, Payroll & HR Operations serves as a strategic human resources leader and is responsible for providing strategic direction for HR technology and the HRIS, Payroll and HR Operations teams The Director is responsible for ensuring all of the Company’s HRIS, Payroll, & HR Operations’ systems, policies, and programs are competitive, sustainable, scalable, and have an impact on the long- and short-term performance of the organization.


HR Information Systems

  • Sets strategy for HR technology, including the systems, integrations, and data integrity for HCM, Recruiting, Onboarding, Compensation, Benefits, Learning Management, Performance Management, Talent Management and Reporting. This includes the maintenance and improvements of current systems, as well as recommendations for  new technology.
  • Collaborates with HR leadership across all Centers of Excellence and all company departments to develop systems and process roadmaps to support all stakeholders.
  • Optimizes all HRIS systems to meet workforce growth requirements, creating opportunities for automation and the reduction of manual processes.
  • Works collaboratively with IT counterparts on understanding security roles, integrations, and other shared systems.
  • Communicates effectively and builds strong relationships with a diverse group of stakeholders at multiple levels from end users to executives.
  • Monitors technology trends in HRIS to anticipate and prepare for future or emerging HR technology solutions with consideration for business and user needs.
  • Develops and administers service level agreements, control standards, and issue escalation matrix to ensure policy and process compliance.
  • Ensures data governance is established and leveraged consistently throughout HR and in the broader organization as it relates to people data.

Payroll & HR Operations

  • Develops and implements HR Operations and payroll processes, policies and procedures to ensure proper internal controls, efficiency and a great employee experience.  Shared services includes background checks, I-9 verifications, service awards, relocation, and other HR services for RaceTrac employees.
  • Builds a culture of continuous improvement ensuring efficient and consistent employee experience and delivering operational excellence and simplification.
  • Creates, identifies and implements innovative methodologies, techniques, process improvements and evaluation criteria to continually streamline and improve service delivery and people operations.
  • Builds and executes an operational strategy to deliver a superior client experience while creating capacity for business and people growth, development, and continuous improvement.

Strategic Leader

  • Leads the HRIS, Payroll, and Shared Services teams and grows talent to support future roles in the organization; develops and coaches teams with a focus on performance, prioritization, and optimization of systems and processes.
  • Partners cross functionally with internal departments to support the HR department and the Company’s strategic goals; plans and executes the strategic vision for the HRIS,  Payroll, and Shared Services teams while promoting a compliant, efficient, and professional team in accordance with RaceTrac Core Values and leadership qualities.
  • Monitors industry best practices and promotes RaceTrac’s strengths as a competitive advantage
  • Builds and maintains key vendor relationships to maximize RaceTrac’s policies and programs, appropriately holds vendors accountable for deliverables and vendor performance.
  • Negotiates contracts, manages vendor and consultant relationships, and provides oversight for consultants for various services either obtained as a new offering or maintained as a current offering.
  • Stays abreast of federal, state, and local laws and regulations and ensures compliance of all RaceTrac’s policies, practices, and programs accordingly. Provides guidance and oversight for the HR Compliance function.


  • BA/BS degree with an emphasis in human resources, business, information technology, or related field required
  • 8+ years experience in a similar HRIS role including implementation of new technology
  • 3-5 years of experience with Workday HCM preferred
  • 5+ years leading direct reports and managing cross-functional teams
  • Demonstrated effective project management and leadership skills
  • Ability to effectively interface with all levels of management and employees
  • A creative approach to problem solving, with a humble, team-oriented and solutions-focused attitude
  • Strong verbal and written communication skills including the ability to convey complex ideas in a simple manner and to tailor key messages and presentation style to multiple audiences
  • Goal-oriented with the demonstrated ability to prioritize on a consistent basis in an ever-changing environment and execute from ideation to conclusion