Overview

Job Locations:
San Mateo, California
Chicago, Illinois
TX-Remote

Job Description:

The HRIS Business Analyst/Project Manager will lead and provide functional assistance in identifying, evaluating, developing, and implementing Workday and peripheral HR system solutions, that meet user requirements. This position will plan, direct and complete analysis of programs to support business requirements and act as a liaison between the Americas Region HR team and the HRIS team.

Key responsibilities:

  • Gather functional requirements for system enhancements and new projects.
  • Manage projects in the functional area of HRIS
  • Drive requirement sign off and facilitate change orders.
  • Create “as is” and “to be” models of system functionality and processes.  Perform gap analysis and create a plan to get from the current state to the future state.
  • Work closely with the HRIS Solution Leads to turn requirements into a solution.
  • Collaborate with other regional PMO members on large, cross-functional, cross-regional projects.
  • Facilitate testing of all new functionality with Solution Leads and Business Stakeholders.
  • Appropriately escalate risks and issues to management.
  • Manage the Workday Enhancement Sprint Planning and coordination with the Solution Team management to optimize throughput and resource utilization. 
  • Other related duties and responsibilities as may be assigned

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Considerable knowledge of principles and practices of Project Management
  • Considerable knowledge of the Workday Platform, as well as other peripheral HR systems
  • Ability to compose and present comprehensive reports, SOP, workflow documentation, PowerPoint decks
  • Ability to effectively plan, organize and present information
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills

 Minimum Basic Qualifications and Experience:

  • Bachelor’s degree or equivalent work experience
  • 5+ years documenting requirements, creating process flows, and mapping “as is” and “to be” states.
  • 3+ years experience managing complex HR projects to successful completion
  • 2-3 years experience in implementing programs for HRMS in ADP, PeopleSoft or Workday
  • Strong communication skills and the ability to use a variety of approaches to collaborate with and influence functional counterparts, supplier partners, contract resources, and IT peers
  • Ability to work with a global perspective
  • PMP (Project Management Professional) Certified a plus
  • Experience in supporting programs for both HR and HRIS systems
  • Demonstrated ability to communicate both written and verbally in an organized and concise manner

Competencies:

  • Ability to express ideas and information clearly and accurately.  Proactively and tactfully addresses concerns with others when problems persist.
  • Takes personal responsibility for evaluating and determining the best path forward when responding to a request from various groups in HR.
  • Ability to recognize and acknowledge when something is not working and make necessary changes.
  • Demonstrates respect for others by seeking to understand how one thinks about issues and perceives problems and opportunities.
  • Actively builds relationships and networks with others across organizations, working constructively across organizational boundaries despite differences in interests, perspectives and needs.
  • Recognizes opportunities and/or issues and applies analytical and creative thinking to maximize performance.

Five Principles for Success

Rakuten Group has an unswerving commitment to building an egalitarian society by empowering individuals and companies to be successful in business and in life. The Five Principles for Success are designed to keep each of us on track, to ensure we make continuous progress toward our ultimate goals.

Always Improve, Always Advance

There are only two kinds of people in the world:

Best Effort people are satisfied with the status quo; when they fail, they console themselves by saying “I did my best.”

Get Things Done people are absolutely committed to reaching their goals.

With enough determination and effort—by being a Get Things Done person—you can achieve anything.

Passionately Professional

Rakuten is an organization composed of true professionals.

Real professionals in any field—whether in sports, the arts, science, business or anything else—only reach the top because they have the self-discipline to develop and improve themselves continuously.

Only by consistently working many times harder than our competitors can we consistently win.

Hypothesize Practice Validate Shikumika

Success in business depends on making and executing concrete specific action plans.

Maximize Customer Satisfaction

Rakuten is first and foremost a service company. We’re proud to serve our customers and we ceaselessly seek to improve their experience.

Speed!! Speed!! Speed!!

The internet makes the window of opportunity for every small business. Accomplish in one month what it takes other companies a year to do, because we can only win by being many times faster than our competitors.