Overview

Job Location:
Tokyo, Japan

Job Description:

Business Overview

Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba", online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro sports businesses.

Department Overview

Group Human Resources Department at Rakuten currently provides HR services to more than tens of thousands of employees, and as our company continues to undergo remarkable growth and diversification, we need to improve our operations.

What you will experience in Rakuten HR

– This is a great opportunity to gain experience in HR operations at a large, diversified company.

– This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.

You will be able to gain experience in large scale of HR operations.

– Our company still needs to promote business improvement from various perspectives, not just executing a completed flow.

– This is a great opportunity for an HR professional to gain experience in a large-scale company and promote business improvement measures.

A wide variety of career paths

– Group Human Resources Department consists of various HR functions such as payroll, training, recruiting and HRBP. This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of projects and where there are plenty of long-term career paths.

Position:

Why We Hire

As our company continues to undergo remarkable growth and diversification, we need to continuously invest in HR system development to optimize HR operations and further support business growth.

We are seeking a candidate who will understand ‘as-is’ end-to-end business/process cycles, possess the ability to act effectively at various levels of detail, work constructively with cross-functional teams and senior management, facilitate problem-solving and decision-making, and be actively involved in multiple data analytics activities. This includes developing and maintaining HR dashboards and reports, conducting data audits, providing actionable insights, and ensuring data integrity and compliance. The ideal candidate will also be responsible for defining data analytics strategies, setting milestones, managing timelines, coordinating resources, and ensuring that all data-related deliverables are met on time.

Position Details

The HRIS Data Analytics and Reporting Manager is expected to be knowledgeable in HR Information Systems, particularly Workday. The role is responsible for providing strategic thought leadership, overseeing holistic design, governance, and ensuring optimized operation for HRIS projects for the Japan region. 

KEY RESPONSIBILITIES

– Lead the HRIS data analytics function, ensuring accurate and timely reporting and analysis of HR data.

– Develop and maintain HR dashboards and metrics to support HR and business leaders in data-driven decision-making.

– Collaborate with HR and IT teams to identify data needs and implement solutions within the HRIS.

– Conduct regular audits of HR data to ensure data integrity and compliance with relevant regulations.

– Provide training and support to HR staff on data analytics tools and best practices.

– Stay updated on the latest trends and technologies in HRIS and data analytics to continuously improve our systems and processes.

Mandatory Qualifications:

– Bachelor’s degree in human resources, Information Systems, Data Analytics, or a related field.

– Minimum of 5 years of experience in HRIS data analytics or a similar role.

– Proficiency in HRIS platforms (e.g., Workday, SAP SuccessFactors) and data analytics tools.

– Strong analytical skills with the ability to interpret complex data sets and provide actionable insights; ability to develop efficient and effective methodologies to address operational and performance issues.

– Excellent written and oral communication skills, with the ability to convey complex processes and solutions in a clear and compelling manner.

– Advanced critical thinking and problem-solving skills, with a proactive approach to identifying and mitigating risks.

– Ability to lead project teams, mentor less experienced teammates, and promote knowledge sharing and team growth.

– Experience working in a global environment, understanding regional differences, and ensuring adherence to global standards.

Desired Qualifications:

– Master’s degree in human resources, Information Systems, Data Analytics, or a related field.

– Certification in HRIS or data analytics (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent).

– Workday certifications in the data and reporting space.

– Proven ability to drive process improvements and implement best practices in HRIS data analytics.

– Language: English fluent, Japanese business level is nice to have.

Others Information:

Additional information on Location

– Office attendance required

– Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo

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Languages:

English (Overall – 4 – Fluent), Japanese (Overall – 3 – Advanced)