Job Locations:
PA-West Chester – Dunwoody Dr
Work From Home

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As the Head of Total Rewards, you will direct the implementation and execution of Resolution Life US’s total rewards global strategy, programs and initiatives in the Americas region with a focus on constant innovation to ensure that our reward programs remain market-competitive, sustainable, scalable, and positively impact the performance of the organization. You will provide leadership and direction to ensure that the Total Reward strategy aligns with Resolution Life US’s core values and will attract, engage and retain top talent for the organization.

Profile Responsibilities:

  • Strategic Total Reward Planning: Ensure global total reward objectives are being met across the region and recommend/implement changes as appropriate to support the competitive market practice. Hold senior leaders of the region accountable for following compensation guidelines and strategies.

  • Total Rewards Program Management: Lead the development, implementation, and administration of total rewards programs, including base salary, bonuses, long-term incentives, retirement plans, health and wellness programs, and employee perks.

  • Market Research and Benchmarking: Conduct regular market analysis and benchmarking to ensure the organization's total rewards programs remain competitive and aligned with industry standards and trends.

  • Vendor & Stakeholder Mgmt: Oversee relationships with external vendors, consultant and service providers related to total reward administration.

  • Compliance & Governance: Ensure compliance with applicable laws, regulations, and company policies related to total reward programs.

  • Communication and Education: Develop communication strategies and educational materials to effectively communicate total reward programs and initiatives to employees, promoting understanding and engagement.

  • Data Analysis and Reporting: Utilize HR analytics and reporting tools to analyze total reward data, identify trends, and provide insights to inform decision-making and drive continuous improvement.

Stakeholder Management & Communications:

  • Represents Total Reward for the Americas at Executive level meetings where applicable.

  • Partner with Talent Acquisition to ensure our sourcing strategy is inclusive of educating prospective employees on our Employer Promise, inclusive of our total rewards offerings

Knowledge & Skills:

  • Education: A bachelor's degree in human resources, business administration, or a related field is required. Professional certifications such as Certified Compensation Professional (CCP) or Certified Employee Benefits Specialist (CEBS) is desirable.

  • Experience: Significant experience in compensation and benefits, with a track record of progressive responsibility in designing and implementing total rewards strategies. Regarded as an expert internally and externally in their field.

  • Knowledge: Deep understanding of compensation and benefits best practices, market trends, and regulatory requirements.

  • Strategic Thinking: A strategic mindset with the ability to align total rewards programs with the organization's business objectives and talent strategy.

  • Communication and Influence: Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts and build relationships with stakeholders at all levels of the organization. Solid presentation skills to deliver compelling presentations to executive leadership and other stakeholders.

  • Ethics and Compliance: Sound understanding of ethics and compliance principles, with the ability to ensure total rewards programs adhere to legal and regulatory requirements

  • Problem Solving: Ability to identify and address compensation and benefits challenges, develop creative solutions, and adapt to changing business needs.

  • Complexity: Ability to work within ambiguous situations and deal with issues in ways that requires considerable sensitivity, discretion and judgement.

  • Technical/Analytical Skills: Proficiency in data analysis, including the ability to interpret and leverage compensation and benefits data to drive informed decision-making. Advanced knowledge of Excel and Powerpoint. Experience using Workday HCM cloud and WTW grading methodology is desirable.

Location: West Chester, PA or open to remote in the EST or CST time zones. Travel up to 15% required.

  • New York City – For roles being performed in New York City, Resolution Life is required to include a reasonable estimate of the base salary for the role. This base salary range takes into account the wide range of factors that are considered in making base salary decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Resolution Life, it is not typical for an individual to be hired at or near the top of the range for their role, allowing for future salary growth, and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is $197,000 – $263,800.


Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture: 

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.