Job Location:
Geneva (USA)

People are at the heart of our strategy

A family-owned Group, Roquette offers a positive and attractive work and career environment, in which everyone can learn, develop, contribute to the overall company performance and be recognized for doing so.

The HR Shared Services (HRSS) Specialist is part of the Regional HRSS team, supporting multiple locations across the U.S. If you are looking to join a rapidly changing HR Function and a dynamic culture, we are the team for you! As an HR Specialist you will be responsible for helping bring best in class service and support to our employees through; workday management, ticket support response, managing data feeds, reporting & metrics, and help advance our HRIS & HRSS agenda. Additionally, this opportunity offers HR Specialist support in the areas of payroll, worker’s comp, orientation, and project leadership. As we advance our footprint across the Americas Region, bi-lingual skills in English & Spanish are a plus! If you have experience in HRSS, HRIS, have a drive to create & enjoy finding solutions, consider our Americas Roquette HR team.

Job Description

Location: This role will work remotely from a home office and can be located anywhere within the US.

Essential Duties and Responsibilities:

  • Ensure day to day execution of Workday HCM, including all data management actions, organization changes, and quality monitoring

  • Processing ADP payroll (weekly, semi-monthly, semi-weekly) as a back-up and approval as exceptionally needed

  • Manage worker’s compensation process, as well as coordination with broker and insurance provider

  • Manage file feeds and technology bridges for all data transfer/interfaces

  • Tier 1 shared services ticket management

  • Partner with HR Centers of Excellence (COEs) on tier 0 (self-service) and tier 1 document management

  • Support business process upgrades, enhancements, testing and data validation in HR systems

  • Support evaluation of new technologies that enable process & productivity improvements

  • Maintain Manager and HR security for HR systems

  • Time & attendance data maintenance & ongoing process improvements

  • Own procedures maintenance & creation for assigned scope of work

  • Utilize HRIS knowledge to enhance productivity in systems & processes

  • Train HR team members on Workday HCM (including new-hires) and communicate new technology, functionalities, bi-annual releases, and changes in Workday to the HR Organization

  • Support training of managers and employees on Workday HCM processes to promote end-user adoption at employee/manager level

  • Partner with COEs on effective communication of Workday functionality changes impacting Compensation, Learning, and Talent Management

  • Support data quality audits and initiate additional data quality audits to mitigate errors/issues

  • Completed all scheduled reporting and creation of metrics

  • Serve as Tier 1 point of contact for worker’s compensation, benefits, time & attendance, Workday, and other employee inquiries as needed

  • Maintain and validate data in the HRIS, payroll and Time & Attendance system including, but not limited to: new hires/terminations, transfers, salary/wage changes, benefit deductions/changes, work locations, tax jurisdiction set up.

  • Ensure compliance with data privacy regulations and best practices.

  • Support HR projects that advance the regional HR agenda


  • Strong knowledge of information systems and HR-related information technology including Workday HCM

  • Strong knowledge of payroll processing and systems

  • Experience in Tier 1/Tier 2 HR shared services team for a large, complex organization, preferable across multiple sites

  • Bargaining unit knowledge and experience supporting a unionized workforce

  • Bi-lingual in English and Spanish and/or Portuguese (preferred)

  • Highly responsive to customer needs

  • High level of attention to detail

  • Good understanding of HR and IT security and controls

  • Strong problem-solving skills

  • Able to work in an environment with frequent interruptions and changing tasks and priorities.

  • Able to work collaboratively and effectively with other staff, employees, and supervisors.

  • Ability to effectively communicate.

  • Must have a sense of urgency in both action and communication

  • Ability to handle highly sensitive data with confidentiality and integrity; ability to exercise appropriate judgment.

  • Deeply curious about problem solving, finding solutions, and challenging status quo.

Education, Experience, & Skills Requirements

  • Bachelor’s Degree preferred; HR, HRIS (Business Information Systems), or Business.

  • Minimum 3-5 years of HRIS and HRSS experience

  • Must have 3+ years demonstrated experience in HRIS (Workday preferably)

Roquette provides numerous career opportunities, thanks to the diversity of its jobs and their international dimension.

Joining Roquette means joining dynamic teams ambitious for success.

Add Your Talent to Ours!