Overview
Job Location:
TX – Houston
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Provide technical support to the teams responsible for Benefits and Compensation. Coordinate and facilitate design, analysis and testing for Absence, Benefits, and Compensation modules configured through Workday. Monitor issue-tracking system (SmartSheet); review issues/requests/tasks for appropriateness, assign tasks, and ensure timely and thorough response are provided. Assist with the formulation of procedures and best practices for users.
Specific Responsibilities:
100% Benefits and Compensation Workday Support and Improvement
- Review, assess, and assign incoming issue/request/task customer requests
- Troubleshoot HR System Absence, Benefit, and Compensation configuration and reporting issues to identify and fix root causes
- Research, analyze and resolve problems or questions presented using knowledge of entire Absence/Benefits/Compensation functions
- Configuration of absence, compensation, benefits and testing/troubleshooting implementation
- Advise on the proper use of solution functionality including previously enabled reports and other data analysis capabilities
- Create custom reports to meet business needs where necessary
- Assist in the creation and review of mass updates to system database
- Work with functional experts to produce formal configuration requirements documentation
- Analyze software releases to assess impact of new features
- Assist on small team projects from inception through execution
Education
- HS Diploma or GED Equivalent
- Associate Degree (preferred)
Experience
- Two (2) years of demonstrated HRIS technical experience supporting HR, Compensation, Benefits, Payroll or Time & Labor
- Workday HRIS experience a plus
Knowledge, Skills and Abilities
- Demonstrated experience and knowledge of absence, compensation and benefits
- Demonstrated knowledge of HR business practices
- Must have proficient MS Excel skills
- Ability to multi-task and change priorities as needed
Postal Code: 77019
Category (Portal Searching): Human Resources
Job Location: US-TX – Houston