Job Location:

Administer PARC Human Resources policies, programs, and practices for the contract, division, or affiliate. Communicate and maintain consistent application of established Corporate and affiliate guidelines. All positions include a focus on new hire on-boarding and integration, recruiting administration, data entry into the HRIS and other systems, maintaining personnel files, and documentation and administration of employee data changes.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Coordinate the completion of all necessary on-boarding and integration materials and documents for new hires, rehires, transfers, and promotions. Supply all necessary documentation after providing a quality control check to ensure all documents are complete and data keyed is correct.
  • Maintain the organization's personnel files including creating individual employee personnel files for new hires or transfers, FMLA/STD/WC leave records, ADA accommodations, employee relations, application and resume files, benefit plan enrollment and termination records. Retires records of departed employees.
  • Manage the recruiting process for all SCA, Staff and participant positions.
  • Assist Program Manager with employee issues, additional paperwork, emails, and phone calls.
  • Do all new hire orientations timely and to standard.

Additional Responsibilities

  • Ensure current job descriptions are on file with Corporate Compensation and updated as necessary and as notified by operations and communicated to employees.
  • Coordinate with HR Training staff to communicate, track, and schedule employees to meet all training requirements.
  • Maintain compliant filings for all HR related forms and documents, ensuring confidentiality of all sensitive information.
  • Participate in HR compliance audits and surveys as requested. Coordinate out-processing of terminated employees including HRIS actions, exit interviews, alerting IT and Facilities to turn off system and building accesses in a timely manner and with professional sensitivity.
  • Continually provide Program Manager with status of applicants in the recruiting process.
  • Input incidents into the assigned program for Risk Management purposes.
  • Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

  • High school diploma or General Educational Development (GED) required.
  • Associates degree in human resources or related field preferred.
  • At least two years related HR experience required.
  • Knowledge and experience with Human Resources laws and corresponding compliance requirements including: FLSA, FMLA, SCA, COBRA, EEO/AAPs, ERISA, and HIPPA required.
  • PHR or SHRM certification preferred.
  • Bi-lingual in Spanish required.

Knowledge, Skills, and Abilities

  • Ability to perform effectively in a fast-paced work environment.
  • Multi-tasking skills required.
  • Confident, clear, and professional written and verbal communications skills.
  • Strong organizational skills required.
  • Ability to perform very detail-oriented tasks.
  • Ability to work effectively within a team.
  • Strong focus on providing exceptional and accurate customer service to both internal and external individuals.
  • Strong computer skills to include proficiency with Microsoft Office software.
  • Requires ability to learn and become proficient in the Workday HRIS system.

Supervision Received

The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Safety & Health Responsibilities

PARC is committed to providing and maintaining a safe, secure, and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, PARC has developed safety, security and occupational health policies, practices, guides, and standards. With this understanding, all employees are required to:

  • Adhere to all local, state, and federal safety and environmental codes, ordinances, standards, and laws.
  • Adhere to all corporate and local safety plans, policies, practices, and standards.
  • Be aware of and follow all safety rules of your work site.
  • Report any unsafe conditions or accidents to your supervisor.
  • Practice standard precautions (formerly universal precautions) always.
  • Participate in mandatory or available safety training.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.


ServiceSource is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. If accommodation is needed in the application process, arrangements can be made with the local regional office http://www.servicesource.org/contact-us.We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information