Job Location:
Bend, OR

Typical pay range: $69,000- $95,000/year (based on relevant education and experience)

Remote Hybrid work environment. Requires residence in or relocation to Central Oregon. St. Charles Health System will offer paid in-state or out-of-state relocation.



TITLE:                                      Organizational Development Specialist  

REPORTS TO POSITION:       Director, People and Organizational Development

DEPARTMENT:                         Human Resources

DATE LAST REVIEWED:          February 2023

OUR VISION:                            Creating America’s healthiest community, together

OUR MISSION:                         In the spirit of love and compassion, better health, better care, better value

OUR VALUES:                          Accountability, Caring and Teamwork

DEPARTMENT SUMMARY:  The Human Resources Department provides many services to our multi-hospital organization and medical groups including: recruiting, employee relations, labor relations, training and development, compensation and benefits management, information services, and on-boarding/off-boarding.

POSITION OVERVIEW: The Organizational Development Specialist at St. Charles Health System is responsible for caregiver development, overseeing the new caregiver orientation and onboarding program, and supporting leadership development and caregiver development programs. This individual conducts assessments, makes recommendations, and delivers training for caregivers. The Organizational Development Specialist is responsible for developing, implementing, presenting, and assessing training and professional development programs (both in-person and eLearning), as well as coordinating others who will deliver these programs. They will also provide direct support and coaching to high potential caregivers and supervisors as they help stakeholders through transitions into future leadership roles. This position does not directly manage other caregivers.


Conducts needs analyses; develops formal lesson plans, content outlines/instructor guides, handouts, and evaluation tools; revises/customizes training programs to meet the needs of the organization and the participants. Develops and designs training handouts, including workbooks, guides and other materials needed. Aligns current training and development programs to effectively impact organizational strategies.

Accountable for caregiver organizational competencies, training design and evaluation. Delivers training to caregivers using a variety of instructional techniques such as role playing, simulations, team exercises, group discussions, video, and lectures.

Effectively executes, manages, and continuously improves the organization’s caregiver onboarding and integration program, including conducting the training to the system orientation.

Designs and implements programs for high potentials and supervisors into future management roles.

Develops, trains, and coaches new leaders in leadership and caregiver development programming. Coaches internal caregivers with support from Organizational Development Consultants or department leadership as requested.

Coaches individuals and teams using various coaching models. Conducts team building exercises and measures progress of individuals and teams with oversight from Organizational Development Consultants or department leadership.

Supports learning retreats, events, and seminars for both small and large groups.

Assists with the design and creation of development programs and facilitates focus groups. Researches and delivers learning events to caregivers or leaders on topics of interest or other opportunities identified in survey feedback.

Develops and conducts “train the trainer” sessions for subject matter expert instructors.

Assists with managing projects within the HR department.

Performs tasks such as scheduling classes, creating communications and marketing plans, supporting on-site offerings, preparing reports, monitoring costs, and entering development-related information into Workday Learning (the LMS).

Supports the vision, mission, and values of the organization in all respects.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

May perform additional duties of similar complexity within the organization, as required or assigned.


Required: Bachelor’s Degree in organizational development, process improvement, business, communication, education, human resources, healthcare or other related field. Equivalent work experience may be substituted for Bachelor’s degree.

Preferred: Master’s Degree in in organizational development, process improvement, business, communication, education, human resources, healthcare or other related field.


Required: Valid Oregon driver’s license and the ability to travel to all St. Charles worksites.

Preferred: Certifications to administer or conduct training programs and/or assessment instruments.        


Required: Minimum three (3) years of demonstrated experience in coaching, advising, and influencing internal stakeholders or organizational training, including experience delivering content for diverse and dynamic audiences. Experience in developing curriculum for adult education or related instructional design experience.

Preferred: Experience in health care, education, patient experience, HR, training, and/or Lean. One (1) year experience in a leadership role.


Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.



Success working in a dynamic, diverse, and fast paced environment.

Strong analytical, problem solving and decision-making skills.

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with high volume workload. 

Excellent self-management skills and ability to prioritize multiple priorities with minimal supervision.

Ability to effectively interact with all levels within SCHS and external customers/clients/ employees and professionally represent the organization.

Strong team working and collaborative skills.

Intermediate to advanced proficiency in Microsoft applications (Word, Excel, and PowerPoint), database management, and document preparation.


Position Specific:

Proficiency in adult education and training.

Use and application of data analysis.

Advanced presentation and public speaking skills.

Project management.

Document and presentation design.


Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.  

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. 

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.  

Rarely (10%):  Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. 

Never (0%):  Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. 

Exposure to Elemental Factors 

Never (0%):  Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. 

Blood-Borne Pathogen (BBP) Exposure Category 

No Risk for Exposure to BBP


Schedule Weekly Hours:


Caregiver Type:



First Shift (United States of America)

Is Exempt Position?


Job Family:


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