Overview

Job Location:
Allentown, PA – 1110 American Parkway

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

HCMS Training Analyst is responsible for building and delivering engaging learning solutions to a diversified audience for our Human Capital Management System as well as other Human Resources applications. The HCMS Training Analyst is to provide end users with HCMS expertise to have a successful Workday journey.

Job Duties and Responsibilities:

•    Develop a strong understanding of Workday and other Human Resources application as implemented at SLUHN.  
•    Conduct in person and virtual software training classes for the SLUHN community of workforce members as assigned.
•    Facilitate training and communication of changes, enhancements, and upgrade education by working with the HCMS Team to disseminate prepared and approved materials.  
•    Demonstrates competency in the curriculum and applications, demonstrating growth, development, and appropriate communication.
•    Identifies and recommends adjustments and updates to learning materials and curriculum as needed.  
•    Maintains training records in the learning management system (My E-Learning) and IT systems as per guidelines.  
•    Responds to end users’ needs and develop appropriate technology solutions for teaching and learning.  
•    Supports the SLUHN community during system activation(s)/go lives, system upgrades, and SLUHN campus/location openings, as needed/as assigned.  
•    Provides status reports, work product, assignments, and updates for projects/initiatives in a timely manner.  
•    Provides Level 2 support to SLUHN community for training, proper application use, workflow knowledge & issues.

Physical/Sensory Demands:

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time.  Requires crouching, kneeling, and lifting of objects weighing up to 60 pounds, pushing objects weighing up to 80 pounds.  Requires hand and finger dexterity to perform repairs of small equipment and to use computer equipment.  Seeing as it relates to general, near, color, and peripheral vision.  Hearing as it relates to normal and telephone conversations.

Education:

Bachelor’s Degree in Human Resources, Education, Instructional Design or another related field preferred
Driver's License required

Training and Experience:

•    1-3 years of experience in a formal classroom setting or equivalent environment with excellent classroom facilitation/speaking skills and strong understanding of training methodology 
•    Previous experience providing training with an (HCMS) Human Capital Management System is preferred
•    Strong communication, interpersonal, and rapport-building skills required to work effectively with all levels across the organization 
•    Knowledge of the concepts, standards and practices related to adult learning and educational effectiveness 
•    Knowledge of approaches, tools, and techniques for delivering formal and informal training programs and evaluate their effectiveness 
•    Ability to express ideas and convey technical information effectively both verbally and written communication. 
•    Well-developed analytical, organization, and presentation skills 
•    Ability to work independently as well as part of a team 
•    Solid computer skill proficiency and knowledge of business practices 
•    Ability to work flexible hours to meet the needs of the user community 
•    Human Resources background and/or knowledge of Workday terminology and environment a plus ability to read, understands, interpret and apply technical manuals and documentation 

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke’s!!

St. Luke’s University Health Network is an Equal Opportunity Employer.